Team Members, New Sudbury Centre

Saje Natural Wellness; Greater Sudbury; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading wellness company seeks a Team Member to deliver exceptional customer service and promote wellness in-store. As part of a dynamic team, you will engage with community members, support sales goals, and foster a positive environment aligned with core values.

Qualifications

• Inspiring and dynamic with a drive to exceed results.
• Retail experience with a passion for memorable experiences.
• Proven growth mindset focused on personal and professional development.

Responsibilities

• Provide excellent community member service.
• Achieve business results and key KPIs.
• Share product knowledge and promote wellness.

Skills

Customer service

Retail experience

Product knowledge

Team collaboration

Job description

Description

Reporting to the Store Manager, the Team Member is responsible for delivering excellent community member service, contributing to spreading global wellness.

Through daily functions, Team Members help maintain and strengthen Saje’s culture by proactively engaging in behaviors aligned with Saje’s values: Wellness, Growth, Celebration, Greatness, and Belonging.

Responsibilities

• Provide excellent community member service, sharing our products and promoting wellness through the in-store experience
• Achieve business results and key KPIs such as revenue, growth goals, AVS, IPT, traffic, conversion, and loyalty program metrics
• Share product knowledge with the team to make informed recommendations to community members
• Maintain presentation standards to enhance the in-store environment
• Inspire and uplift the team by embodying core values and fostering collaboration
• Prioritize culture, personal growth, and self-awareness in your actions
• Create a team environment where all members feel a sense of belonging and inclusion

Applicant Requirements

• Inspiring, dynamic, warm, compassionate, with a drive to exceed results and celebrate successes
• Retail experience with a passion for delivering memorable experiences to community members
• Excited to share and educate about our products and their wellness benefits
• Proven growth mindset, taking initiative for personal and professional development
• Hustle, positive attitude, solutions-focused, resilient, and persistent
• Passionate about wellness and incorporating it into daily routines

Key Relationships

Reporting to the Store Manager