Team Members, Kingsway Mall

Saje Natural Wellness; Edmonton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading wellness company seeks a dynamic Team Member to deliver exceptional service and contribute to a positive in-store experience. You will engage with community members, achieve growth goals, and uphold the company's core values. If you are passionate about wellness and have a strong retail background, we invite you to apply and be a part of our thriving culture.

Qualifications

• Passion for wellness and delivering exceptional community member experiences.
• Possess retail experience in a customer-focused environment.
• Strong ability to collaborate and inspire team members.

Responsibilities

• Provide excellent community member service and share product knowledge.
• Achieve key performance indicators for growth and loyalty.
• Contribute to a positive team culture and uphold presentation standards.

Skills

Customer Service

Retail Experience

Product Knowledge

Team Collaboration

Growth Mindset

Job description

Reporting to the Store Manager, the Team Member is accountable for delivering excellent community member service, in our efforts to spread global wellness.

Through day-to-day functions, the Team Member contributes to maintaining and strengthening Saje’s culture by proactively engaging in behaviors that align with Saje’s values: Wellness, Growth, Celebration, Greatness, and Belonging.

Responsibilities

• Contribute to an environment of excellent community member service by sharing our products and spreading wellness through the in-store experience.
• Achieve key KPIs including revenue, growth goals, AVS, IPT, traffic, conversion, and loyalty program growth.
• Share product knowledge with the team to make intentional recommendations for Community Members.
• Uphold presentation standards to elevate the in-store experience.
• Inspire and uplift your team through collaboration and embodying our core values.
• Prioritize culture in all actions, committing to personal growth and self-awareness.
• Contribute to a team environment where all members feel a sense of belonging and inclusion.
• Be inspirational, dynamic, warm, compassionate, and driven to exceed results and celebrate successes.
• Possess retail experience with a passion for delivering memorable experiences to community members.
• Enjoy sharing and educating others about our products and how they enhance wellness.
• Demonstrate a growth mindset, taking initiative for personal and professional development.
• Maintain a positive, solutions-focused attitude, thriving in challenges and seeing the bright side.
• Be passionate about wellness and incorporate it into your daily routine.