Team Member at City Wok

Skyport HospitalityFirst Meridian Services; Quinte West; Presencial; CAD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Starting pay: $19.29/hr

Dental and Vision Insurance

Health Insurance

Transportation Benefits

401(k) Retirement Savings Plan

Employee Discount

Paid Leave

Training and development

Descripción de la vacante

Skyport HospitalityFirst Meridian Services is seeking a Team Member to deliver exceptional service in a fast-paced airport quick-service setting. You will greet guests, take orders, process payments, and keep the front-of-house area clean and well-stocked.

The role also involves assisting with food preparation, ensuring health and safety standards, and collaborating with teammates for smooth operations. Starting pay is $19.29 per hour with benefits after specified periods.

Formación

• Must enjoy delivering a positive guest experience and providing friendly service.
• Ability to handle multiple tasks (orders, payments, inquiries) in a fast-paced setting.
• Strong communication and teamwork skills are essential.
• Comfort with basic math for cash handling and change.
• Willingness to work nights, weekends, and holidays.

Responsabilidades

• Greet customers warmly and take accurate orders.
• Process payments using cash register or POS system.
• Provide information about menu items and answer questions.
• Keep checkout area clean, organized, and stocked.
• Assist with food preparation or restocking as needed.
• Address customer concerns promptly and professionally.
• Collaborate with team to ensure smooth restaurant operations.
• Follow health and safety guidelines at all times.

Conocimientos

Guest experience

Customer service

Teamwork

Communication

Math basics

Flexibility

Educación

High school diploma

Descripción del empleo

SUMMARY

The Team Member is responsible for providing exceptional customer service while accurately processing transactions in a fast-paced quick-service restaurant environment. This role involves greeting customers, taking orders, handling payments, and ensuring a smooth checkout experience. Team Members assist with maintaining cleanliness and organization at the front of the restaurant and helping with food preparation and restocking.

SHIFT INFO:

AM : 5 AM to 1 PM

PM : 1 PM to close (typically around 10 PM)

BENEFITS & PERKS

• Starting Pay : $19.29 per hour, plus tips


• Dental and Vision Insurance: Available after 60 days


• Health Insurance : Available to eligible full-time employees after 1 year


• Transportation Benefits : Free RTD EcoPass or employee parking reimbursement


• Additional Benefits: EAP, Critical Illness, Hospital Indemnity, and Life Insurance options


• 401(k) Retirement Savings Plan: Available after 6 months


• Employee Discount : Available at Skyport restaurant and retail locations


• Paid Leave : Provided in accordance with applicable Colorado and federal laws


• Supportive team environment with training and professional development opportunities

PRIMARY RESPONSIBILITIES

• Greet customers warmly and take their orders accurately.


• Process payments efficiently using the cash register or point-of-sale (POS) system.


• Provide information about menu items and answer customer inquiries.


• Ensure the checkout area is clean, organized, and well-stocked.


• Assist with food preparation or restocking items as needed during shifts.


• Address customer complaints or issues promptly and professionally.


• Collaborate with team members to ensure smooth restaurant operations.


• Follow health and safety guidelines to ensure a safe dining environment.

REQUIRED SKILLS/ABILITIES

• Genuine interest in providing a positive guest experience


• Friendly, outgoing, approachable personality


• Ability to work well with others and support a positive work environment


• Ability to work in a fast-paced environment


• Dependable


• Flexible to work nights, weekends, and holidays


• Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations


• Strong communication skills and ability to handle stressful situations


• Strong problem-solving skills and ability to exercise good judgment


• Ability to use basic math; e.g., addition, subtraction, and basic fractions


• Must successfully complete required airport security and background screening, including a federal background check

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent preferred but not required.


• Basic understanding of kitchen safety and sanitation practices.

WORKING ENVIRONMENT

Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.

Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.

The nature of restaurant work requires the Team Member to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures.

Physical Requirements & Frequency

Bend - Occasionally

Climb/Crawl - Occasionally

Sit - Rarely

Kneel - Occasionally

Squat - Occasionally

Stand/Walk - Constantly

Mental Requirements & Frequency

Communicate Orally - Constantly

Evaluating - Frequently

Perform Calculations - Occasionally

Read/Comprehend - Regularly

Reason/Analyze - Regularly

Write - Occasionally

HIRING PROCESS

Application Deadline : October 19th, 2026

This date represents our anticipated application deadline and may be extended based on business needs.

Internal Applicants: Current First Meridian Services employees must meet applicable internal transfer eligibility requirements to be considered for this opportunity. Generally, employees must have been in their current position for at least six months and have no disciplinary documentation within the previous six months. Please get in touch with your manager or HR with questions regarding eligibility.

First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status