Team Leader - Reception and Intake Services

Western District Health Service; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

An opportunity awaits at a leading healthcare service in Ontario, seeking a Team Leader for Reception and Intake Services. The role promises comprehensive engagement in administrative support and team leadership within a community-centered healthcare setting, ensuring quality services deliverability.

Benefits

Excellent salary packaging options including meals & entertainment

Professional development opportunities

Supportive work environment

Excellent terms and conditions of employment

Qualifications

• Essential: Year 12 or equivalent.
• Desirable: Tertiary qualification and/or management experience.
• Highly motivated and capable of managing complex tasks.

Responsibilities

• Manage the PPH Reception and Intake team.
• Provide customer liaison services effectively.
• Oversee supervision, rostering, and training of staff.

Skills

Interpersonal skills

Attention to detail

Leadership

Team-oriented

Education

Year 12 or equivalent

Tertiary qualification

Job description

Permanent Full Time

80 hours per fortnight with monthly ADO

About Us

At Western District Health Service (WDHS) we pride ourselves on our strong teamwork and our shared commitment to providing person-centred high-quality healthcare to the Southern Grampians community. We encourage and celebrate diversity, inclusion and accessibility for our staff and visitors to our services and we are dedicated to living our values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.

Please take our virtual tour to see our great working environment Home (youtour.com.au)

The Greater Hamilton region is rich with lifestyle opportunities and facilities. Working for WDHS will enable you to pursue your profession, build your career and enjoy a great work/life balance. With the Grampians National Park and stunning beaches on your doorstep in Warrnambool, Port Fairy and Portland and wineries dotted in-between, a better lifestyle is waiting for you! Learn more - Visit Hamilton

About The Role

Our Primary and Preventative Health (PPH) department is seeking an enthusiastic and highly capable individual to join the team as the Team Leader of Reception and Intake Services.

The position will provide comprehensive administrative, computer and customer liaison service to all users of Primary and Preventative Health (PPH) and the Frances Hewett Community Centre in an efficient, effective and courteous manner. The Team leader will manage the PPH Reception and Intake team through leadership and support including supervision, rostering, performance management, training and induction on all core functions.

The successful applicant will be highly motivated, team-orientated with excellent interpersonal skills and will be able to perform a range of complex tasks while maintaining accuracy and attention to detail.

You Will Bring:

• Year 12 or equivalent - Essential
• Tertiary qualification and/or management and administrative experience is desirable.
  
  

You Will Enjoy Benefits Such As:

• Excellent salary packaging options including meals & entertainment and novated leasing.
• Internal and external professional development opportunities.
• A range of internal and external developmental and supportive opportunities.
• Excellent terms and conditions of employment.
  
  

For more details take a look at our Position Description.

Closing Date: Sunday 6 July 2025

Proposed Interview Date: Friday 11 July 2025

The successful applicant will hold, or be able to obtain, a current National Criminal Police Check. Dependant on your position you may be required to obtain a Working with Children Check Clearance and / or NDIS Worker Screening Check. All successful applicants are to comply with WDHS immunisation and vaccination requirements.

Western District Health Service is an Equal Opportunity Employer that has a commitment to cultural safety, inclusion and empowerment of Indigenous, Torres Strait Islander, their families and communities and encourages them to apply. This organisation promotes the safety and wellbeing of children from culturally, linguistically diverse and aboriginal backgrounds and those with a disability.

Apply Now

Permanent Full Time

80 hours per fortnight with monthly ADO

You Will Bring:

• Year 12 or equivalent - Essential
• Tertiary qualification and/or management and administrative experience is desirable.
  
  

You Will Enjoy Benefits Such As:

• Excellent salary packaging options including meals & entertainment and novated leasing.
• Internal and external professional development opportunities.
• A range of internal and external developmental and supportive opportunities.
• Excellent terms and conditions of employment.
  
  

For more details take a look at our Position Description.

Closing Date: Sunday 6 July 2025

Proposed Interview Date: Friday 11 July 2025

The successful applicant will hold, or be able to obtain, a current National Criminal Police Check. Dependant on your position you may be required to obtain a Working with Children Check Clearance and / or NDIS Worker Screening Check. All successful applicants are to comply with WDHS immunisation and vaccination requirements.

Western District Health Service is an Equal Opportunity Employer that has a commitment to cultural safety, inclusion and empowerment of Indigenous, Torres Strait Islander, their families and communities and encourages them to apply. This organisation promotes the safety and wellbeing of children from culturally, linguistically diverse and aboriginal backgrounds and those with a disability.