Team Leader Operations - Voice - 12 Month Temporary Contract

Walmart Canada; Eastern Ontario; On-site; CAD 60,000 - 75,000; Full time

Job summary

Walmart Canada is seeking a Distribution Center supervisor to oversee daily DC operations in Cornwall, Ontario, including scheduling, hiring and training of DC Associates. You will coordinate receiving, order filling and shipping to stores, ensuring timely and accurate work and strong customer service.

The role requires organizing daily start-up meetings, assigning workload, supervising SOP adherence, and maintaining productivity and KPI records.

Qualifications

• Age - 18 or older

Responsibilities

• Plans and schedules DC personnel to ensure proper staffing for receiving, order fill or ship.
• Organizes daily assignments/workload and adjusts duties to meet production schedules.
• Trains associates in SOPs and ensures documentation is complete.
• Ensures orders are filled and shipped to stores timely to maximize service.
• Maintains time, attendance, productivity, quality records and daily KPI reporting.
• Participates in hiring, training, performance management and development.
• Promotes a positive work environment and communicates company policies.

Skills

Staff supervision

Scheduling

Training

Job description

Position Summary

The Position is responsible for supervising daily distribution center (DC) operations including scheduling, hiring and training of DC Associates. Oversees day to day DC functions in one of the following areas: receiving, order filling or shipping. Prioritizes daily workflow to ensure customer requirements are met.

What You'll Do

• Plans and schedules DC personnel to ensure proper staffing in order to receive, order fill or ship products in a productive, safe and cost-efficient manner.
• Conducts daily start-up meetings; organizes daily assignments/workload to associates, and assigns duties accordingly. Establishes or adjusts work assignments to meet daily production schedules.
• Trains associates in the proper execution of standard operating procedures (SOP's). Implements and ensures they are follow, and verifies the accuracy and completeness of all records/documentation activities within the work group.
• Ensures that product is received, and orders are filled and shipped to the stores in a timely manner to maximize customer service.
• Maintains time and attendance, productivity and quality records daily. Prepares and generates the daily productivity reports (TPR) or management. Monitors and reports on the key performance indicators (KPI's)
• Participates in the selection of operation associates; implements departmental training and job rotation activities; initiates plan to motivate associates; administers performance management (Coaching's and accountability) including the annual review process; provides development and training in all functional areas.
• Promotes a positive, inclusive work environment through effectively communicating and interpreting company policies for associates; coaching and counseling, responding to general inquiries, analyzing and resolving work problems in a timely manner and in accordance with company policies (i.e. open door, progressive discipline effective documentation and follow-up)
• Maintains employment related programs and procedures, including health and safety and housekeeping programs, and cultural programs in order to ensure compliance with the relevant legislation and company policy.

The pay range for this position is $60,000.00 - $75,000.00. Pay will be determined based on relevant experience.

L'echelle salariale pour ce poste est de 60,000.00 à 75,000.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

Minimum Qualifications

• Age - 18 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

2401 SCM WAY RR 1, CORNWALL, ON K6H 7S1, Canada

Important Note

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.