Team Leader

BWG Foods; Campobello Island, Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Team Leader to oversee operations at the Value Centre. This role involves supporting the Operations Manager, ensuring stock availability, and maintaining a customer-friendly environment. The ideal candidate will possess strong interpersonal skills and experience in a customer-facing role, with a focus on effective stock management and team supervision. Join a dynamic team dedicated to delivering exceptional service and operational excellence in a thriving retail environment.

Qualifications

• Strong interpersonal skills for professional communication.
• Experience in licensed or grocery trade is advantageous.

Responsibilities

• Support Operations Manager in daily operations.
• Assist in stock control and replenishment.
• Ensure customer-focused branch operation.

Skills

Interpersonal Skills

Customer Service

Stock Control

Management Skills

Education

Experience in Customer-Facing Role

Understanding of HACCP Principles

Job description

Team Leader, Value Centre North Road

Applications are invited for the position of Team Leader, Value Centre North Road.

Purpose of the Role

The successful candidate will support the Operations Manager to ensure the Value Centre operates professionally, compliantly, and profitably.

Key responsibilities include:

1. Providing support in the absence of the Operations Manager and carrying out any required duties.
2. Assisting the Operations Manager in monitoring and achieving Key Performance Indicators.
3. Working with management on replenishment and stock control in line with company procedures, ensuring stock availability to meet customer needs.
4. Assisting management with stock takes.
5. Contributing to effective wastage management and reduction within the branch.
6. Ensuring security of Cash & Carry to protect employees and stock.
7. Supervising employees in the Value Centre as directed.
8. Maintaining a customer-focused and friendly branch operation.

The successful candidate will:

1. Be a highly motivated self-starter.
2. Possess strong interpersonal skills for professional communication with customers and suppliers.
3. Ensure delivery vehicles are loaded accurately and timely.
4. Have experience in a customer-facing role.
5. Have experience in the licensed and/or grocery or catering trade.
6. Be capable of managing day-to-day floor operations, including staff, stock control, deliveries, and merchandising.
7. Possess previous buying and stock control experience (advantageous).
8. Have some understanding of HACCP principles.