Team Lead, Software Solutions
Alberta Law Enforcement Response Teams
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Benefits offered by this job
Job summary
ALERT (Alberta Law Enforcement Response Teams) is seeking a Team Lead, Software Solutions to blend hands-on development with technical leadership. You will guide the design, development, and maintenance of internal applications, assess third-party options, and mentor a Full Stack Developer to build a collaborative, forward-looking team.
You'll oversee technology decisions, ensure secure, scalable solutions, and partner with stakeholders to translate complex requirements into practical software
Qualifications
- Several years of progressive software development experience with leadership exposure.
- Diploma or degree in Computer Science, Software Engineering, Software Development, or related field is an asset.
- Formal supervisory experience is an asset, but strong technical leadership and mentoring ability are valued.
Responsibilities
- Lead and develop software solutions including design, development, integration, deployment, and maintenance of custom apps.
- Provide hands-on coding, debugging, code reviews, and technical problem-solving.
- Guide evaluations of internal vs third-party solutions; assess total cost of ownership.
- Mentor and coach the Software Solutions team to foster collaboration and accountability.
- Coordinate software initiatives from concept to implementation and ensure on-time delivery.
Skills
Education
Job description
At ALERT, technology plays a critical role in supporting the work of law enforcement teams across Alberta. From custom-built applications to integrated software platforms, the solutions we develop and implement help our people work more effectively, securely, and efficiently.
We're looking for a Team Lead, Software Solutions who brings strong technical expertise, creative problem-solving, and a collaborative leadership approach.
This is an opportunity for an experienced software professional who enjoys being hands-on with technology while guiding development priorities, mentoring others, and helping shape how software supports a unique and evolving organization.
Reporting to the Manager, Innovation and Technology, you'll lead ALERT's software solutions function, balancing hands-on development with technical leadership, project delivery, and strategic decision-making.
You’ll oversee the development and ongoing improvement of internally built applications, assess third-party solutions, and collaborate with stakeholders to identify opportunities where technology can make a meaningful difference.
You’ll also provide day-to-day leadership and mentorship to a Full Stack Developer, helping build a collaborative, accountable, and forward-thinking team.
This isn't a role where you'll simply manage projects from the sidelines. We're looking for someone who enjoys solving technical challenges, contributing to development, and turning complex requirements into practical, sustainable solutions.
- Guide the design, development, integration, deployment, and ongoing maintenance of custom software applications.
- Contribute directly to coding, troubleshooting, code reviews, and technical problem-solving.
- Build and maintain reliable, secure, scalable, and maintainable solutions.
- Apply sound software development practices, including testing, documentation, version control, and continuous improvement.
- Support integrations between internal applications, third-party platforms, and organizational systems.
- Work directly with stakeholders to understand challenges, assess requirements, and identify opportunities for improvement.
- Evaluate whether business needs are best addressed through internal development, existing technology, or third-party solutions.
- Research emerging technologies and recommend practical applications that deliver measurable value.
- Translate technical considerations into clear recommendations for non-technical stakeholders.
- Plan, prioritize, and coordinate software initiatives from concept through implementation.
- Establish realistic timelines, manage competing priorities, and communicate project progress.
- Evaluate software products, vendors, licensing models, and total cost of ownership.
- Support software procurement, vendor negotiations, contract renewals, and licensing optimization.
- Contribute to technology planning, budgeting, and longer-term software strategies.
- Provide technical direction, coaching, and mentorship to the Software Solutions team.
- Establish clear expectations, support professional development, and provide constructive performance feedback.
- Foster collaboration, accountability, knowledge sharing, and continuous learning.
- Coordinate software-related support requests and ensure issues are addressed according to business priorities.
We're interested in what you know, what you've built, and how you approach challenges, not simply the credentials or job titles on your résumé.
- Strong experience in full-stack software development, including application architecture, programming, databases, APIs, and system integration.
- Demonstrated ability to design, develop, troubleshoot, and maintain business-critical applications.
- Working knowledge of modern software development practices, including Agile methodologies, testing, security, and source control.
- Experience assessing and integrating third-party applications and technology platforms.
- Ability to evaluate technical options and make informed recommendations that balance functionality, security, cost, and long-term sustainability.
- Experience guiding technical work, coordinating development projects, or mentoring other developers.
- Ability to organize competing priorities, manage project deliverables, and adapt to changing business needs.
- Sound judgment and a practical approach to balancing innovation with reliability and organizational requirements.
- Confidence working independently while knowing when to collaborate, elevate, or seek additional expertise.
- Strong analytical skills and a natural curiosity for understanding how things work — and how they could work better.
- Ability to translate complex technical concepts into clear, practical language.
- Strong relationship-building skills and a collaborative, service-oriented approach.
- Initiative, adaptability, and a commitment to delivering quality work.
You'll ideally bring several years of progressive software development experience, including exposure to technical leadership, project coordination, or mentoring others.
A diploma or degree in Computer Science, Software Engineering, Software Development, or a related discipline would be an asset. We also welcome candidates who have developed equivalent expertise through hands-on experience, professional training, certifications, or alternative career paths.
Formal supervisory experience is an asset, but demonstrated technical leadership, sound judgment, and the ability to support others are equally important.
At ALERT, your work will have purpose beyond the technology itself.
You’ll have the opportunity to:
- Develop and influence software solutions that support important public safety work across Alberta.
- Take ownership of meaningful projects and see the direct impact of your contributions.
- Work with a diverse group of technical professionals, investigators, and corporate teams.
- Help shape technology decisions in an organization where innovation, security, and practical problem-solving matter.
- Continue growing as both a technical professional and a people leader.
- 100% Employer-paid extended health, dental, life, and disability coverage
- Virtual healthcare and Employee Assistance Programs
- Annual Paid Wellness Day
- One hundred (100) hours Paid Sick Leave Annually
- Generous Annual Flexible Benefits Account (e.g., family activities, alternative health, pet care, cosmetic services)
- Employer-matched Group RRSP contributions
- Flexible Schedule with Averaging Arrangements to allow for Earned Days Off weekly or biweekly.
- Three (3) weeks of paid vacation to start
- 13 paid provincial and national holidays
- Ongoing training and educational support
ALERT is committed to equitable hiring and inclusive practices.
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