Team Lead - Site Reliability Engineer

Loblaw Companies Limited; Brampton; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading Canadian retail company is seeking a Team Lead – Site Reliability Engineering in Brampton, ON. This role involves overseeing production systems' reliability and performance while managing a team of skilled SREs. The ideal candidate will possess strong leadership skills, a deep understanding of reliability principles, and hands-on experience with cloud platforms and automation tools. This opportunity offers competitive benefits and a commitment to diversity and inclusion.

Benefits

Comprehensive training

Flexibility

Competitive benefits

Qualifications

• Proven experience as a senior or lead SRE in complex, production-grade environments.
• Strong leadership and people management skills, with experience leading technical teams.
• Expertise in scripting (Python, Bash, or Go) and automation practices.

Responsibilities

• Oversee the health and performance of production systems, ensuring high availability.
• Mentor, support, and manage a team of SREs.
• Lead incident management processes and guide root cause analysis.

Skills

Leadership and people management

Scripting (Python, Bash, Go)

Automation practices

Cloud platforms (AWS, GCP, Azure)

Reliability engineering principles

Observability and monitoring

Cross-team collaboration

Tools

Terraform

Ansible

Kubernetes

Prometheus

Grafana

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Team Lead – Site Reliability Engineering, Brampton, ON

Are you an experienced SRE with a passion for both technical excellence and team leadership? As the Team Lead - SRE, you will be responsible for driving the reliability, scalability, and performance of our infrastructure and services - while also leading and growing a team of talented SREs.

In this role, you’ll balance hands-on engineering work with people management responsibilities. You’ll guide technical decisions, lead incident response and postmortems, and foster a culture of ownership and continuous improvement. Your leadership will be critical in shaping our reliability practices, scaling infrastructure, and ensuring your team is set up for success.

What You’ll Do:

• Lead Reliability Engineering Initiatives – Oversee the health and performance of production systems, ensuring high availability, scalability, and fault tolerance across critical services.
• Manage & Grow the SRE Team – Mentor, support, and manage a team of SREs. Drive hiring, onboarding, and performance reviews while fostering a culture of learning and accountability.
• Drive Incident Response & Resolution – Lead incident management processes, guide root cause analysis, and implement long-term fixes to improve system resilience.
• Scale Automation & Tooling – Architect and promote automation strategies to reduce manual work and increase operational efficiency across environments.
• Guide Infrastructure as Code (IaC) Strategy – Ensure best practices in infrastructure provisioning and management using tools like Terraform, Ansible, and Kubernetes.
• Evolve CI/CD & Deployment Practices – Oversee and enhance build and release pipelines for seamless, secure, and reliable deployments.
• Cross-Team Collaboration – Work closely with engineering, product, security, and operations to align reliability goals with business priorities.

What You Bring:

• Proven experience as a senior or lead SRE in complex, production-grade environments
• Strong leadership and people management skills, with experience leading technical teams
• Deep understanding of reliability engineering principles, SLAs/SLOs, and system design
• Expertise in scripting (Python, Bash, or Go) and automation practices
• Hands-on experience with cloud platforms (AWS, GCP, Azure) and IaC tools (Terraform, Ansible)
• Solid understanding of observability, monitoring, and alerting (Prometheus, Grafana, etc.)
• Ability to drive strategic decisions, manage priorities, and build cross-functional relationships

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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