Team Lead, Sales Part Time

Crocs; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in retail is seeking individuals for a customer-focused position that emphasizes service excellence and team collaboration. With a minimum of 2-3 years in retail, candidates should possess strong leadership and communication skills. The role includes a variety of responsibilities such as managing POS systems, stock replenishment, and maintaining store standards, all in a fast-paced environment. Flexibility for shifts is crucial, along with the physical ability to move stock and meet demands.

Qualifications

• Minimum 2-3 years retail experience, preferable in leadership roles.
• Valid driver’s license and clean record may be required for the role.
• Flexibility for various shifts and strong ability to meet physical demands.

Responsibilities

• Deliver outstanding customer service using C.H.A.R.M.S model.
• Coordinate daily activities, support team in retail operations.
• Adhere to asset protection policies and assist in inventory control.

Skills

Leadership

Communication

Teamwork

Job description

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What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M.S service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere HEYDUDE Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 18 years or older
• 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
• Valid driver’s license and clean driving record may be required
• Desire to succeed in a high growth, fast-paced retail environment
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to move merchandise with appropriate equipment to and from backroom and sales floor daily
  • Ability to place and arrange items on all shelves and racks daily
  • Ability to climb and descend ladders carrying merchandise daily
  • Ability to lift 30 pounds or more with assistance daily
  • Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily daily
  • Ability to also be required to stand, walk, kneel, or balance for a duration of time daily
  • Ability to read instructions, reports, and information on computer/register screens and to key information into computer daily

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Salary or Pay Range: $22.00 - $26.00

Pay is dependent on experience and geographic area.