Team Lead (RN/RPN)

Island Health; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Team Lead to oversee daily operations in mental health and substance use services. This role emphasizes patient and staff safety, continuous quality improvement, and effective communication across multidisciplinary teams. The ideal candidate will have a strong background in nursing or related health disciplines, with a focus on harm reduction practices. This position offers the chance to make a meaningful impact in the community while fostering collaborative relationships and supporting staff development. If you are passionate about mental health and committed to enhancing service quality, this opportunity is for you.

Qualifications

• Graduation from a recognized nursing program or related health discipline.
• At least three years of recent related experience in MHSU clinical services.

Responsibilities

• Provide leadership in daily operations and align with Island Health's Vision.
• Act as a communication liaison between multidisciplinary teams and community organizations.

Skills

Intensive Case Management

Harm Reduction Practices

Leadership Skills

Collaborative Practice Skills

Effective Communication Skills

Organizational Skills

Assessment Skills

Teaching Skills

Education

Graduation from a recognized nursing program

Advanced Diploma in Psychiatric Nursing

CNA certification

Job description

Victoria Johnson Street Health Centre (Access & Community Services) - Victoria, BC V8W 1M8 CA (Primary)

Work Area (FBA Only)

Multi-Site

Yes

Travel Requirement

Travel between multiple sites is a regular/on-going requirement

Shift Start Time/End Time

0900-2010

Days Off

Rotating

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$49.20 - $67.08

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75.0

Planned Start Date

May 13, 2025

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required?

Required for Professional Registration

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a shared responsibility; continuous quality and safety improvements are inherent in this role.

Reporting to the Manager or designate, the Team Lead provides leadership in daily operations, aligning with Island Health's Vision and Mission, and participates in developing, implementing, and evaluating services reflecting the Mental Health and Substance Use vision, including a harm reduction philosophy.

Acts as a communication liaison between the multidisciplinary team, emergency health services, and community organizations, fostering cross-service relationships to ensure effective client transitions. Demonstrates a harm reduction approach to care, providing assessment, interventions, treatment, rehabilitation, outreach, and service navigation supports aligned with provincial standards and guidelines.

Provides leadership and mentorship to the multidisciplinary team, modeling professional behavior and supporting staff development. Takes a strategic view of operations and patient care, addressing issues impacting service quality. Contributes to policy development, operational planning, and quality and risk management activities. Engages in program and community development as appropriate and directed.

Travel may be required, and transportation arrangements must meet operational needs, possibly requiring use of a personal vehicle.

QUALIFICATIONS:

Education, Training And Experience

Graduation from a recognized nursing program or related health discipline, Advanced Diploma in Psychiatric Nursing, or CNA certification, or equivalent. Registration with BC College of Nurses and Midwives as a practicing RN or RPN. At least three years of recent related experience in MHSU clinical services and one year of leadership experience, or equivalent.

Valid BC Driver's License.

Skills And Abilities

• Knowledge of theories, legislation, and practices in Intensive Case Management, mental health, and the criminal justice system;
• Understanding of care challenges for individuals with addictions, mental illness, aggressive behaviors, and homelessness;
• Experience in harm reduction practices;
• Program management, leadership, and collaborative practice skills;
• Familiarity with South Island community service systems and multi-organizational service delivery;
• Knowledge of adult education principles and functional rehabilitation;
• Effective verbal and written communication skills;
• Ability to work collaboratively within an interdisciplinary team;
• Organizational and prioritization skills;
• Ability to work independently in challenging environments;
• Competence in planning, organizing, and evaluating patient care;
• Assessment of learning needs across the lifespan;
• Teaching skills based on adult education principles;
• Effective interaction with diverse internal and external contacts.