Team Lead, Rehab – Return to Work Program

Lifemark Health Group; Calgary; On-site; CAD 90,000 - 115,000; Full time

Benefits offered by this job

Learning & development allowance

Employee share ownership program

Relocation across national network

Flexible health benefits

Job summary

Lifemark Health Group is seeking a Team Lead for the Return to Work program in Calgary. This role balances a clinical caseload with leading an interdisciplinary rehabilitation team focused on safe, successful returns to work for clients.

You will mentor clinicians, drive program quality, coordinate operations, and ensure compliant documentation while maintaining excellent patient experiences across a collaborative, nationwide network.

Qualifications

• Active registration and good standing with the applicable provincial regulatory college (Physiotherapy, Occupational Therapy, Psychology, or Kinesiology).
• Professional liability insurance (as required).
• Previous leadership, supervisory, mentoring, or team coordination experience is considered an asset.
• Minimum of 2 years of clinical experience preferred.
• Desired experience working within Return to Work, occupational rehabilitation, WCB, disability management, or interdisciplinary rehabilitation programs is considered an asset.
• Strong communication, coaching, organizational, and problem-solving skills.
• Passion for continuous improvement, collaboration, and delivering outstanding client experiences.

Responsibilities

• Leadership & Team Development: Lead, coach, and support an interdisciplinary rehabilitation team.
• Foster a positive, inclusive, collaborative, and accountable team culture.
• Mentor clinicians and encourage ongoing learning and continuous improvement.
• Support recruitment, onboarding, orientation, and training of new team members.
• Clinical Excellence: Maintain an active clinical caseload while delivering evidence-informed, patient-centered care.
• Provide consultation and co-treatment support to clinicians as needed.
• Collaborate with interdisciplinary team members to optimize client outcomes.
• Support best practices and clinical excellence across the program.
• Program Operations: Coordinate scheduling and resource allocation to ensure efficient program delivery.
• Monitor operational performance, rehabilitation outcomes, client satisfaction, and funder expectations.
• Develop and implement action plans to improve program quality, efficiency, and performance metrics.
• Quality & Compliance: Ensure accurate, timely, and high-quality clinical documentation that meets regulatory and funder requirements.
• Complete quality assurance reviews and documentation audits.

Skills

Team leadership

Coaching

Mentoring

Communication

Problem-solving

Clinical expertise

Education

Active registration with provincial regulatory college (Physiotherapy/O.T./Psychology/Kinesiology)

Job description

Team Lead, Rehab – Return to Work Program

Permanent Full Time Supervisor 696 Calgary Sunridge, Calgary, AB, CA

4 days ago Requisition ID: 29475

Develop your potential. Lead with purpose. Make a difference.

Are you a passionate healthcare professional ready to take the next step in your career? At Lifemark, you'll have the opportunity to combine your clinical expertise with inspiring leadership, helping both your team and clients achieve exceptional outcomes.

As Canada's largest physiotherapy company, Lifemark is committed to helping Canadians move better, feel better, and live better. Every day, our teams make a meaningful impact by providing high-quality, patient-centered rehabilitation services that improve lives and strengthen communities.

Lifemark Sunpark Plaza is home to one of our specialized Return to Work (RTW) Programs, providing interdisciplinary rehabilitation services that support injured workers in safely returning to meaningful employment. Our team works closely with funders, employers, and healthcare professionals to deliver individualized rehabilitation plans focused on recovery, function, and successful return-to-work outcomes.

This is a unique opportunity to join a collaborative, multidisciplinary team where leadership, innovation, and clinical excellence come together to make a lasting impact.

Schedule: Monday to Friday

Status: Permanent Full-Time

Your Impact

As Team Lead, you\'ll play a vital role in balancing clinical practice with leadership responsibilities. Approximately 40% of your time will be dedicated to clinical care, while 60% will focus on leading the rehabilitation team, supporting operational excellence, and driving continuous program improvement.

You\'ll coach and mentor clinicians, foster a collaborative team culture, ensure high-quality service delivery, and help shape the future of our Return to Work program while continuing to make a direct impact on client recovery.

What You\'ll Be Doing

Leadership & Team Development

• Lead, coach, and support an interdisciplinary rehabilitation team.
• Foster a positive, inclusive, collaborative, and accountable team culture.
• Mentor clinicians and encourage ongoing learning and continuous improvement.
• Support recruitment, onboarding, orientation, and training of new team members.

Clinical Excellence

• Maintain an active clinical caseload while delivering evidence-informed, patient-centered care.
• Provide consultation and co-treatment support to clinicians as needed.
• Collaborate with interdisciplinary team members to optimize client outcomes.
• Support best practices and clinical excellence across the program.

Program Operations

• Coordinate scheduling and resource allocation to ensure efficient program delivery.
• Monitor operational performance, rehabilitation outcomes, client satisfaction, and funder expectations.
• Develop and implement action plans to improve program quality, efficiency, and performance metrics.

Quality & Compliance

• Ensure accurate, timely, and high-quality clinical documentation that meets regulatory and funder requirements.
• Complete quality assurance reviews and documentation audits.

Are You the Right Fit?

We\'re looking for a collaborative leader who is passionate about developing people while delivering exceptional client care. You inspire others through coaching, lead with empathy and integrity, and enjoy creating an environment where both clients and clinicians can thrive.

Qualifications

• Active registration and good standing with the applicable provincial regulatory college (Physiotherapy, Occupational Therapy, Psychology, or Kinesiology).
• Professional liability insurance (as required).
• Previous leadership, supervisory, mentoring, or team coordination experience is considered an asset.
• Minimum of 2 years of clinical experience preferred.
• Desired experience working within Return to Work, occupational rehabilitation, WCB, disability management, or interdisciplinary rehabilitation programs is considered an asset.
• Strong communication, coaching, organizational, and problem-solving skills.
• Passion for continuous improvement, collaboration, and delivering outstanding client experiences.

Working at Lifemark

We believe that when our team members thrive, our patients feel the difference! We\’re committed to empowering you to build a fulfilling career, providing the support you need to explore your interests and create your own path. Wherever you are in your career, Lifemark offers the support you need to succeed. You can develop your clinical skills and entrepreneurial spirit through collaboration and mentorship from a network of industry leaders, expand into specialized areas, or advance into leadership positions. Here\'s what you can expect:

• High earning potential with support to build a caseload based on your clinical interests.
• $1500 annual learning and development allowance (based on employment status).
• Team culture that values collaboration, learning, and shared success.
• Centralized support so you can focus on care, not administration.
• Robust onboarding and supervised new grad program.
• Ongoing mentorship to support clinical skills development.
• Support for specialized services including pelvic health and vestibular rehabilitation – areas known for high career satisfaction due to their profound patient impact.
• Opportunities for management roles, including Clinic Director and Regional Manager positions.
• Job mobility, with relocation options across a national network.

We also offer:

• Flexible health benefits – medical, dental, and vision coverage for you and your family.
• Paid wellness and vacation days.
• Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
• 30% employee discount at Shoppers Drug Mart.
• Corporate discount at GoodLife Fitness, Workperks, and employee assistance program.
• Unlimited referral rewards – up to $5000 per successful hire.

Your Journey with Lifemark: What to Expect

We\’re excited to meet professionals who are passionate about making a difference in people’s lives. Let’s shape the future of care—together. Here’s what you can expect from our recruitment process:

Step 1: Let\’s Chat: Your journey starts with a friendly phone call with our Talent Acquisition team. We\’ll share Lifemark\’s vision, values, and opportunities—and get to know what inspires you.

Step 2: Meet the Team: Next, you’ll connect with a Clinic or Regional Director in a video or in-person interview. It’s a great chance to explore our clinic vibe, the clients we serve, and the leadership style that makes us unique.

Step 3: Show Us Your Skills: Come by the clinic for a hands-on interview with the team. You’ll demonstrate your clinical approach and experience our collaborative environment firsthand.

Step 4: Offer & Onboarding: If it’s a match, we move fast! You’ll receive a competitive offer and all the info you need to make your decision. Keep an eye on your inbox and voicemail—we won’t keep you waiting.

Ready to make a difference?

Join Lifemark, where your compassion, drive, and clinical expertise results in the delivery of top-quality patient-centered care, empowering individuals and transforming lives. Apply today!

Land Acknowledgement: The Lifemark Health Group team acknowledges that our work spans many Territories and Treaty areas across Canada. We are grateful for the traditional Knowledge Keepers, Elders, and youth who inspire us. We recognize the land and its benefits, inviting everyone to reflect on the history and work towards reconciliation.

Lifemark Health Group is an equal opportunity employer committed to a respectful, inclusive workplace. We do not tolerate discrimination or harassment and make employment decisions without regard to race, gender, sexual orientation, disability, age, or any other protected status.

Diversity and Inclusion Matter Here. We’re building teams that reflect the communities we serve and fostering an environment where everyone can thrive. We welcome applicants from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Accommodation: Accommodation is available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

About Lifemark

For over 26 years, Lifemark has been a trusted leader in rehabilitation across Canada, dedicated to helping Canadians live life well. With a national network of over 325 clinics and a team of 6,000 passionate professionals, we provide comprehensive care with a local touch. Our team of dedicated professionals, including physiotherapists, massage therapists, occupational therapists, chiropractors, mental health professionals and more, reflects the diverse communities we serve while fostering a culture of innovation, collaboration, and clinical excellence.

Lifemark is proud to be part of the Shoppers Drug Mart and Loblaw family of companies, where we are creating a connected, patient-first ecosystem that brings quality care to more Canadians, every day. Our vision is to create a future where interdisciplinary healthcare providers are part of a primary care ecosystem that makes it easier for Canadians to receive the treatment they need, when they need it.

Powered by