Team Lead, Real Estate Operations

Randstad Canada; Burlington; Hybrid; CAD 55,000 - 57,000; Full time

Job summary

A leading real estate organization is seeking an experienced Team Lead for their Oakville office. This role involves overseeing a high-performing team, managing complex real estate transactions, and driving operational excellence. The ideal candidate will have 3–4 years of relevant experience in mortgage processes and strong leadership skills. This position offers a competitive salary along with generous vacation time and a hybrid work model.

Benefits

Competitive salary

3 weeks paid vacation

Hybrid work model

Comprehensive Benefits

Qualifications

• 3–4 years of recent, hands-on mortgage-related experience.
• Deep understanding of real estate law processes.
• Proven ability to manage highly confidential information.

Responsibilities

• Serve as primary escalation point for client inquiries.
• Critically review title searches and apply underwriting guidelines.
• Supervise and coach team members.

Skills

Leadership Skills

Problem-Solver

Attention to Detail

Education

Completion of a Law Clerk or Legal Administration program

Tools

Microsoft Office Suite

Outlook

Job description

Salary Range: $55,000−$57,000

Location: Oakville, ON (Hybrid: 3 days on-site, 2 days remote)

Are you a seasoned real estate law or title professional ready to step into a leadership role where you can truly impact both process and people?

Our client, a leading and reputable organization in the real estate and title insurance sector, is seeking a dynamic and experienced Team Lead / Lead Officer for their growing Oakville office. In this critical, hands-on role, you will be the front-line operational guide for a high-performing team. You will leverage your expertise to ensure the seamless execution of complex real estate transactions, provide expert technical support, and coach your team to maintain the highest standards of excellence and security.

If you thrive on solving complex legal / financial puzzles, are driven to optimize team performance, and want to make a tangible difference in a fast-paced environment, this is an excellent opportunity to join a company committed to shaping the future of property ownership and security.

Advantages

• Compensation: Competitive annual salary of $55,000−$57,000 plus an annual bonus structure.
• Generous Time Off: 3 weeks of paid vacation plus 10 personal days off annually.
• Flexibility: Enjoy a hybrid work model (3 days on-site in Oakville, 2 days remote).
• Career Growth: Leadership opportunity and professional development within a reputable, national organization.
• Comprehensive Benefits: Great benefits package and a collaborative, supportive culture.

Responsibilities

• Operational Excellence: Serve as the primary escalation point for complex client inquiries (via portal, email, or phone) and technical challenges, providing swift and accurate resolution.
• Risk & Compliance: Critically review title searches and apply complex underwriting guidelines across multiple provinces to mitigate risk. Stay current with all lender and corporate policies, ensuring the team maintains absolute compliance.
• Team Leadership & Development: Supervise and coach team members, offering timely daily feedback, guidance, and support. Work with the Manager to implement effective training, cross-training, and development plans for new and existing staff.
• Strategic Support: Collaborate closely with the Manager to drive employee engagement and achieve key operational goals and service metrics.

Qualifications

• Education: Completion of a Law Clerk or Legal Administration program or equivalent practical experience.
• Experience: 3–4 years of recent, hands-on mortgage-related experience, including the independent management of real estate files through to a secure close.
• Technical Acumen: Deep understanding of real estate law processes, title searches, and underwriting principles.
• Problem-Solver: Proven ability to untangle complex legal and financial details and problem-solve under pressure while maintaining meticulous attention to detail.
• Leadership Skills: Strong organizational and communication skills with demonstrated experience in coaching, mentoring, or supervising staff.
• Technical Tools: Intermediate proficiency in Microsoft Office Suite and Outlook.
• Integrity: Proven ability to manage highly confidential information and competing priorities with discretion.

Summary

If you are a driven real estate professional with strong leadership skills and a passion for operational excellence, this is your opportunity to make a meaningful and secure impact.

Please apply online or send your resume to Gitika at [e-mail]

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada\'s workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.