Team Lead - Niagara, ON

Scotiabank; Niagara Falls; On-site; CAD 70,000 - 95,000; Full time

Job summary

Scotiabank is seeking a Team Lead for the Canadian Small Business sales force in Niagara Falls. This role involves leading sales operations, coaching Advisors, and ensuring business strategies are executed effectively within a client-focused culture. The ideal candidate will bring proven leadership and strong client relationship management skills.

Qualifications

• Proven track record in delivering results in sales.
• Demonstrated experience coaching and developing talent.
• Expert knowledge of Small Business products and services.

Responsibilities

• Lead and drive a client-focused culture.
• Manage day-to-day sales operations.
• Coach, develop, and upskill Advisors.

Skills

Leadership

Coaching

Client Relationship Management

Education

University/college degree or work equivalency

Moody’s Certificate in Small Business

Tools

Salesforce

Scotia Business Hub

Business Account Opening

Job description

Requisition ID: 227407

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

What you will be doing:

The Team Lead is responsible for leading, overseeing, and providing strategic direction to the Canadian Small Business (SB) sales force. This role ensures business strategies, plans, and initiatives are executed in compliance with governing regulations, internal policies, and procedures. This is a producing role and therefore the Team Lead delivers this mandate by acquiring deepening and retaining relationships with SB clients and coaching their team to do the same. The Team Lead is a direct manager, player-coach, and the center of SB expertise for their assigned territory and has shared accountabilities with Branch Managers for all SB Banking sales in that market.

Is this role right for you? In this role, you will:

• Lead and drive a client-focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Manage day-to-day sales operations and activities of Advisors.
• Provide adequate credit support in complicated deals and assist in high-value client interaction.
• Coach, develop, and upskill Advisors.
• Deliver formal performance reviews and support career growth.
• Ensure sales practices are compliant.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Do you have the skills to be successful in this role? We would love to work with you if you have:

• Moody’s Certificate in Small Business
• University/college degree or work equivalency
• Proven track record in delivering results in a fast-paced, agile sales environment with strong leadership and coaching skills
• Demonstrated experience coaching and developing talent.
• Expert knowledge of the Bank’s Small Business products and services, including supporting systems such as Scotia Business Hub, Business Account Opening, Scotiaworx, SBP 360, Salesforce and Sales Builder
• Expert knowledge of credit processes and policies, including ACE/Scotiaworx and GRM-Small Business
• Thorough knowledge of products and services provided by the Bank’s specialized sales forces and other delivery channels, such as Wealth Management, Retail Advisors, Commercial Banking

Location(s): Canada : Ontario : Niagara Falls

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.