Team Lead (Intervenor Services Coordinator) Kingston

Sensity Deaf and Sensory Support Network of Canada; Kingston; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading organization in the deafblind community is seeking a Team Lead for Intervenor Services in Kingston. This role involves supervising a dedicated team, ensuring quality care, and advocating for individuals with disabilities. Ideal candidates will have experience in human services and a passion for helping others.

Qualifications

• Two years experience leading a team in a supervisory role.
• Experience working with individuals with disabilities and/or sensory loss.

Responsibilities

• Overseeing day-to-day operations for individuals supported.
• Supervising a team of Intervenors and addressing performance concerns.
• Handling biweekly payroll approval for the team.

Skills

Team Leadership

Advocacy

Problem Solving

Education

Post secondary education in Human Services

Tools

MS Office Suite

Job description

Do you love helping others? Are you looking for a career with purpose?With a career at Sensity, you will exercise creativity and experience personal growth and fulfillment through meaningful human connections.About Sensity!Sensity is a not-for-profit organization providing services and programs to members of the deafblind community. We are recognized in Canada and around the world as a leader in the provision of Intervenor Services.Sensity has an exciting opportunity for aTeam Lead(Intervenor Services Coordinator or ISC) to join our team of front-line supervisors in Kingston, ON. Reporting to the Manager of Intervenor Services, this position supervises a team of 10-15 Intervenors in a Supported Independent Living Program. The ISC ensures a strong team environment, coordinating and overseeing the delivery of programs for individuals supported in accordance with their person-centered plans.

Key Activities:

• Overseeing day-to-day operations for the assigned individuals supported.
• Supervises the team of Intervenors working with the individuals supported, commending excellent performance and addressing performance concerns.
• Working alongside the Intervenors to ensure program quality standards of care/individual supported satisfaction are met.
• Provides on-call support anywhere from once biweekly to once monthly.
• Handling inquiries and addressing concerns; advocating for the needs of the individual supported and their family.
• Providing guidance and support to the Intervenors, including assisting with ad hoc problem solving.
• Recruiting and hiring new Intervenors and ensuring appropriate orientation and training of new Intervenors.
• Scheduling and conducting team meetings.
• Conducting progress reports and performance appraisals.
• Handling biweekly payroll approval for your team of Intervenors.
• Handling budget management and processing financial documents for your programs.
• Ensures appropriate protocols are in place to address medical, behavioural and health and safety issues.

Education and Experience Required

• Post secondary education in Human Services, Social Services (or equivalent)
• Experience working with individuals with disabilities and/or sensory loss
• Two (2) years' experience leading a team in a supervisory role
• Formal supervisory/leadership training an asset
• Working knowledge of medication administration
• Understanding of the Employment Standards and Occupational Health and Safety Acts
• Computer proficiency, with knowledge of MS Office Suite, including Word, Excel, PowerPoint and database software
• Employment is conditional upon receipt of a successful Vulnerable Sector Police Check along with a clean current driver's abstract
• Valid driver's license Class G, access to a reliable vehicle, and ability to obtain automobile insurance with a minimum liability of two million dollars is required