Team Lead Inside Sales Representative

Nevian Consulting & Placement Services Inc.; Canada; On-site; CAD 70,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Team Lead for Inside Sales to enhance their collaborative team. This full-time, permanent role involves managing daily operations, mentoring a dedicated team, and ensuring customer satisfaction in a fast-paced environment. Ideal candidates will possess a mechanical aptitude and a strong background in sales leadership. Join a supportive workplace that values your contributions and offers competitive benefits, including a generous bonus structure and RRSP matching. If you're ready to take ownership and drive success, this opportunity is perfect for you!

Benefits

Full benefits

RRSP company match up to 5%

Quarterly bonuses up to 15K

Qualifications

• 2-3 years of Inside Sales experience in an industrial environment.
• Strong leadership skills with a focus on team performance and sales goals.

Responsibilities

• Support Outside Sales and manage daily operations of a 15-person team.
• Provide quotations, analyze pricing, and handle customer queries.

Skills

Team Leadership

Communication Skills

Mechanical Aptitude

Interpersonal Skills

Attention to Detail

Education

Post-secondary education

Tools

Order Entry Systems

Job description

Great new Team Lead, Inside Sales position with a world leader manufacturer of industrial products. Looking for an experienced Team Lead Inside Sales Representative (ideally someone with a Mechanical Aptitude) to join their team. Full time, permanent position; Salary: 70K - 75K + up to 15K bonus, paid quarterly. Full benefits, RRSP company match up to 5%. Hours: Monday - Friday 8.30 am - 5.00 pm. Collaborative and supportive work environment! This is an IN OFFICE position.

Responsibilities

• Support Outside Sales Representatives and their territory
• Manage daily operations, oversee team performance (team of 15 people)
• Mentor team and achieve team sales goals
• Respond to and handle incoming orders - order entry
• Ability to take control of a situation, gather all pertinent information and communicate with other departments to ensure customers’ requirements are met in a high-paced environment
• Provide quotations and pricing
• Analyze and price out drawings, renderings, and other documentation ensuring accuracy, profitability and time sensitivity are the highest priority
• Follow up on outstanding quotes in a timely manner
• Handle queries (phone and email) and escalations
• Provide shipment information and follow ups on shipment

Qualifications

• Must have completed post-secondary education
• Have Team lead or Inside sales leadership experience
• 2-3 years of Inside Sales (Order Desk) work experience ideally within an industrial manufacturer or distributor
• Must have a mechanical aptitude and commercial/business math (ability to calculate ratios, discounts, margin, etc.)
• Ability to interpret drawings or blueprint reading is an asset
• Must have excellent communication, interpersonal, and presentation skills
• Willingness to learn and strong attention to detail
• Ability to take ownership of all opportunities, challenges, and mistakes
• Effectively manage priorities, deadlines, and achieve response time objectives, contributing to a positive culture