Team Lead (Full-Time) - Sherway Gardens

Reitmans; Toronto; On-site; Full time

Job summary

Join a leading Canadian fashion retail company as a Team Lead in Toronto. You will support the management team in driving store success while fostering an inclusive environment. Your role includes managing daily operations, coaching staff, and ensuring excellent customer service. With opportunities for career advancement and a range of exclusive benefits, this position offers a chance to grow within a dynamic team. If you're passionate about fashion and leadership, this is the role for you!

Benefits

Paid Time Off

Comprehensive benefits program

Monthly Bonus

Career Advancement

Tuition Reimbursement

50% Discount on all RCL brands

Generous Referral Policy

Qualifications

• Minimum of 6 months of leadership or supervisory experience.
• Strong multitasking skills in a fast-paced setting.

Responsibilities

• Drive store performance by aligning with company objectives.
• Lead daily operations and manage staff scheduling.
• Coach team members through feedback and training.

Skills

Leadership

Customer Service

Multitasking

Education

High school diploma or GED equivalent

Job description

Company Description

At RW&CO., our mission is to create clothes for the style-savvy to feel empowered in, without sacrificing their individuality or personality. We believe every outfit reveals possibility, and we share our community’s love for the confidence that our products, services, and expertise bring to their lives, everywhere, every day. We strive to be a brand that is not only on-trend but also dedicated to our community—making all our products with care, passion, and quality materials to ensure durability. Sounds like you? Become the ultimate RWInsider and start your RCL career today!

RCL has been a proudly Canadian company since our founding in Montréal, Quebec, almost 100 years ago. Our product design teams, head office, and stores are all based in Canada.

Job Description

As a Team Lead, you will report to the Store Manager and support the Management Team in fostering an inclusive, positive team environment. You will play a key role in driving store success by leading the team to achieve sales and profit goals, while also contributing to recruiting, performance management, training, and development efforts. Your adaptability to changing situations, environments, responsibilities, and schedules will be essential to your success in this role.

Day In The Life

1. Drive the store’s performance by ensuring alignment with company objectives and key performance indicators (KPIs).
2. Lead daily operations by effectively managing policies, procedures, shrink/loss prevention, payroll, reporting, and staff scheduling.
3. Execute merchandising strategies while maintaining a clean, consistent, and welcoming store environment that enhances the customer shopping experience.
4. Coach and mentor team members through regular feedback and on-the-spot training to support their development and improve performance.
5. Foster open and effective communication with the Store Manager and District Manager to ensure alignment and operational efficiency.

Qualifications

• Minimum of 6 months of leadership or supervisory experience in a customer-focused environment
• Proven ability to motivate and guide a team toward shared goals
• High school diploma or GED equivalent
• Strong multitasking skills with the ability to thrive in a fast-paced setting while delivering an exceptional customer experience
• Availability to work evenings and weekends

Additional Information

What Sets Us Apart

Hiring rate of $19.35 (rate may be greater based on relevant experience)

Exclusive Benefits:

• Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance
• Well-being first: Access a comprehensive benefits program designed to take care of you
• Monthly Bonus: Attractive bonus potential to reward your efforts and outstanding performance (certain conditions apply)
• Career Advancement: Opportunities for professional growth and career development (certain conditions apply)
• Tuition Reimbursement: Invest in your future with financial support for your education (certain conditions apply)
• 50% Discount on all RCL brands, including PENN., Reitmans, and RW&CO. – because treating yourself has never been more affordable!
• Generous Referral Policy: Refer your professional network and earn rewards for every successful hire (certain conditions apply)

Did you know that RCL - Reitmans Canada Ltd has over 400 stores across Canada and three fashion brands? Join the Canadian fashion retail icon with a rich history where your voice can make a real difference.At RCL, choose a job that suits you!

RCL - Reitmans Canada Ltd is an equal opportunity employer. We are committed to a diverse and inclusive workplace. We recognize that our future success depends on the perspectives and contributions of all employees—their diverse backgrounds, abilities, and experiences strengthen our business. If contacted for a job opportunity, please inform us of any accommodation needed to ensure fair and equitable access throughout the recruitment process. All accommodation information will be kept confidential and used solely to facilitate an accessible candidate experience.

We thank all applicants. Only selected candidates will be contacted.