Team Lead - Full Time

Allied Universal Security Services; Vancouver; Hybrid; CAD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Life insurance

AD&D

Disability insurance

Retirement plan

Paid holidays

Sick days

Vacation accrual

Job summary

Allied Universal Security Services in Vancouver, BC is seeking a Team Lead to support daily site operations, including schedule management, front desk access control, and active patrol oversight. This role emphasizes strong leadership, clear communication, and supervision of security personnel to meet client expectations and safety standards.

The position requires a minimum of 3–4 years in security with supervisory experience, a BC Security License, First Aid Level 2, and a valid BC Class 5

Qualifications

• High school diploma or equivalent/GED or relevant work experience.
• 3–4 years of security experience with supervisory or leadership experience.
• Valid BC Security License and First Aid Level 2 Certification.
• Must be at least 25 years old and legally eligible to work in Canada (>40 hours/week).
• Valid BC Class 5 Driver’s Licence.
• Proficient in Microsoft Office; scheduling and reporting skills.

Responsibilities

• Manage the site schedule, including shift coverage and relief coordination.
• Provide supervision to security personnel and ensure procedures are followed.
• Conduct regular interior and exterior patrols and monitor site activity.
• Perform front desk access control duties, badge issuance and sign-ins.
• Monitor alarms and cameras; respond to incidents and emergencies.
• Maintain visitor logs, daily activity logs and incident reports.
• Liaise with site leadership and management to support operations.
• Ensure security equipment and access points remain secure.

Skills

Leadership

Scheduling

Access control

Incident response

Communication

Education

High school diploma or equivalent / GED

Tools

Microsoft Office

Access control systems

Job description

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal is Seeking Team Lead - FULL TIME In Vancouver, British Columbia.

Job Title: Team Lead

Job Location: Vancouver, BC

Job Type: Full time

Pay Rate: $23.50 - $25.50 per hour

Shifts: Monday to Thursday - 0800 - 1800

Overview:

Allied Universal is currently seeking a Team Lead - Full Time In Vancouver, British Columbia to support daily site operations through schedule management, front desk access control, and active patrol oversight. This role is responsible for ensuring the site is properly staffed, maintaining strong visibility throughout the property, and supporting a safe and professional environment for staff, visitors, and clients. The Security Supervisor plays a critical role in the success of day-to-day operations by leading security personnel, monitoring site activity, addressing incidents in a timely manner, and ensuring all post duties are completed to standard. As a leader on site, the Security Supervisor must demonstrate professionalism, accountability, strong communication, and sound judgment at all times.

Specific Duties Performed and Essential Functions

• Manage the site schedule, including shift coverage, staffing adjustments, call-offs, and coordination of relief coverage as required.
• Provide direct supervision and guidance to security personnel to ensure all site procedures, post orders, and client expectations are followed.
• Conduct regular and random interior and exterior patrols of the site and perimeter to maintain visibility and identify security or safety concerns.
• Perform front desk access control duties, including greeting visitors, monitoring entry and exit activity, issuing badges, and ensuring sign-in procedures are followed.
• Monitor alarms, cameras, and other security systems, and respond appropriately to incidents, emergencies, and unusual activity.
• Maintain accurate records of visitor access, temporary badges, daily activity logs, incident reports, and other required site documentation.
• Ensure all temporary and visitor badges are properly issued, tracked, collected, and reconciled.
• Respond to incidents and critical situations in a calm, professional, and problem-solving manner.
• Support site communications by submitting clear daily reports outlining incidents, staffing concerns, operational updates, and any security-related observations.
• Liaise with site leadership, corporate services, and internal management to support operational needs and service delivery.
• Ensure doors, access points, and other security-related equipment remain secure and in proper working condition.
• Promote strong customer service by interacting professionally with employees, visitors, contractors, and clients.

Requirement:

• High school diploma or equivalent/GED, or equivalent work experience.
• Minimum three (3) to four (4) years of security experience, including previous supervisory or leadership experience.
• Must hold a valid First Aid Level 2 Certification.
• Must have BC Security License
• Must be at least 25 years of age.
• Must be legally eligible to work in Canada for more than 40 hours per week.
• Must possess a valid BC Class 5 Driver’s Licence.
• Proficient in computer use, with proficiency in Microsoft Office considered an asset.
• Strong understanding of scheduling, access control, patrol procedures, incident response, and day-to-day site operations.
• Experience with access control systems, video monitoring, and other security-related systems is an asset.
• Proven ability to lead a team, resolve issues professionally, and maintain a high standard of accountability.
• Excellent verbal and written communication skills, with the ability to interact effectively with employees, visitors, clients, and management.
• Strong organizational and administrative skills, with the ability to accurately manage reports, logs, schedules, and operational records.
• Ability to clearly communicate using a two-way radio.
• Ability to stand or walk for extended periods.
• Ability to work outdoors in various weather conditions.
• Ability to work in a fast-paced environment while remaining calm, professional, and solution-oriented.

Benefits:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in the company’s retirement or supplemental income plan, subject to eligibility requirements
• Paid holidays, sick days, and personal days in accordance with company policy
• Vacation accrual in accordance with company policy and applicable law

Disclaimer:

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by applicable law.

For more information, please visit www.aus.com.

If you have any questions regarding Equal Employment Opportunity, affirmative action, diversity and inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact your local Human Resources department.

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.