Team Lead, Disability Support Program (Multiple Opportunities/ Various Locations)

The Government of Nova Scotia; Canada; Hybrid; CAD 74,000 - 92,000; Full time

Benefits offered by this job

Career development

Engaging workplace

Multiple career paths

Pension plan

Health & dental insurance

Job summary

The Government of Nova Scotia is seeking six DSP Team Leads to guide teams delivering disability support programs across Central, Western, and Northern Regions. Reporting to the Regional HUB Manager, the role focuses on recruitment, performance management, and building community partnerships to advance inclusive, human-centered services.

These permanent positions require strong leadership, change management, and collaboration with stakeholders.

Qualifications

• Post-secondary education in Management, Social Sciences, Disability Supports, Human/Social Services or Health Care Related fields plus several years of related experience.
• Experience implementing disability services and programs with team supervision.
• Strong relationship management and leadership skills to guide teams through change.

Responsibilities

• Lead a dedicated DSP team to deliver high-quality, inclusive, human-centered programs across regions.
• Recruit, select, onboard, and manage performance; handle discipline and grievances.
• Coach through change, provide feedback, foster professional development, and build community partnerships.

Skills

Team leadership

People management

Relationship management

Change management

Education

Post-secondary education in management or social sciences

Tools

Community partnerships

Job description

Competition # : 50326

Department: Opportunities and Social Development

Location: Multiple Locations: 3 in Central Region, 2 in Western Region and 1 in Northern Region

Type of Employment: Permanent

Union Status: Exclusion - Non Union - NSPG

Closing Date: 15-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At the Department of Opportunities and Social Development (OSD) , we are a large and diverse department providing a broad portfolio of programs and services, including Child and Family Wellbeing (CFW), Income Assistance (IA), Supportive Housing and Homelessness, and the Disability Support Program (DSP).

The Disability Support Program (DSP) is committed to fostering innovative ways to empower individuals with disabilities to pursue their vision of a fulfilling life. We are on a journey to implement international best practices that uphold human rights and choice to enhance the way people engage with their communities. We envision Nova Scotia as a place where people with disabilities can choose the life they want to live, in communities that are welcoming, inclusive, and supportive. A life where individuals can build authentic relationships, explore their interests, and achieve their full potential as valued citizens in their community.

About Our Opportunity

We’re hiring six (6) DSP Team Leads to lead their team in day-to-day operations and support the implementation of the new community-based program. This new framework is a critical aspect of the Human Rights Remedy, addressing systemic discrimination against persons with disabilities.

Three (3) positions will be based in the Central Region, two (2) based in the Western Region, and one (1) based in the Northern Region.

Reporting to the Regional HUB Manager/Service Delivery Manager within DSP, the Team Leads are responsible for supporting DSP Programs, recruiting, managing, and partnering with community members to maximize opportunities for inclusion. Many aspects of this community-based framework are new, and as a Team Lead, you must be adept at guiding teams through ambiguity, creating safe spaces, and excelling in developing effective partnerships.

Primary Accountabilities

As Team Lead, you will be responsible for leading a dedicated team and ensuring the delivery of high-quality, inclusive, and human-centred programs within your region, including:

• Managing the delivery of Disability Support Programs; ensuring regional needs are met
• Providing recommendations for program improvements and monitoring their delivery and evaluation.
• Full responsibility for the recruitment, selection, and onboarding of their team members, as well as the discipline, performance management and grievance procedures.
• Leading your team through change, providing coaching, performance management, conflict resolution, and professional development.
• Mentoring your team to achieve the short-term and long-term priorities of the department.
• Building and nurturing partnerships within communities, including leading the promotion of local and people-centred services and developing leadership of persons with disabilities in the ongoing improvement of DSP Programs.
• Championing inclusivity and a human-centred approach in all aspects of your work. Fostering authentic professional relationships in both the workplace and within the community.

Qualifications and Experience

Completed post-secondary education in Management, Social Sciences, Disability Supports, Human/ Social Services or Health Care Related fields, plus several years of related experience. An equivalent combination of training and experience will be considered.

You possess a genuine passion for people and human rights, fostering a positive, strengths-based, person-centered culture. You have several years of experience implementing disability services and programs, as well as several years of experience directly managing or supervising a team. Your team-management experience includes responsibility for supporting employee performance, providing coaching and feedback, addressing workplace issues, and guiding employees through change.

You must also demonstrate:

• Strong relationship management skills to partner with the community members and within your local area to develop and implement individual-specific services.
• Leadership skills to help your team navigate through changes aligning with the new DSP framework.
• Collaborative work experience to work alongside other Team Leads in maintaining equitable and standardized process for selection, onboarding, coaching and management of team members.
• Skills in interpreting information, particularly pertaining to the DSP remedy, and providing expert guidance for program delivery and compliance.
• Excellent interpersonal skills and empathy for conflict resolution and navigation in ambiguous situations.
• Understanding of the challenging circumstances faced by individuals with disabilities and mental health conditions, and an awareness of the compounded impact of intersectionality on their experiences.

While not required, the following are considered assets:

• experience in leading teams through change
• management experience in a unionized environment
• experience in grievance procedures
• certification in Project Management

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan , Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.

Working Conditions

Most of your work is in a central office environment with frequently required travel to various locations across the province.

This role places considerable mental pressure on the individual, requiring high personal resilience to meet emotional demands. You will navigate complex situations, working with individuals through potentially emotional or stressful times in their lives. This environment underscores the importance of adaptability and emotional resilience.

Additional Information

Six (6) opportunities are available across Central, Western, and Northern Regions. Your worksite location within the region will be determined at the offer negotiation stage.

You must have the ability to travel frequently within and occasionally outside of your region.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies.
• Countless career paths.

Pay Grade: EC 10

Salary Range: $3,247.28 - $4,059.12 Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement: We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at [e-mail].

PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

If you are receiving a pension from the Nova Scotia Public Service Superannuation Plan (PSSP) or any related plans, you cannot receive pension payments while contributing to the same plan. If you accept a position that requires PSSP contributions, your pension payments must be stopped. Please contact the Nova Scotia Pension Services Corporation for more information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to [e-mail].