Team Lead, Centre of Store

Save-On-Foods; Burnaby; On-site; CAD 27,000 - 31,000; Full time

Benefits offered by this job

Get paid every Friday!

Benefits & pension eligibility

Educational reimbursement & schol ar

Wellness and team member assistance

Job summary

PriceSmart Foods is hiring a Team Lead, Centre of Store for our Kings Crossing location in Burnaby, BC. This role requires open availability for 40 hours per week and entails leading a team, coaching staff, and delivering exceptional customer service in a fast-paced grocery environment.

You will oversee training and development, communicate key messages, and implement strategies to grow the business while maintaining accurate stock levels. Mandarin/Cantonese abilities are a plus.

Qualifications

• Food Safe Certification.
• Passion for great food and delivering outstanding customer service.
• Strong work ethic and a can-do attitude.
• Integrity, enthusiasm and willingness to go the extra mile.
• Retail or customer service experience is an asset.
• Fluent in Mandarin and/or Cantonese is an asset.

Responsibilities

• Lead and coach team members while acting as a resource and mentor.
• Foster a positive environment focused on Always Customer First service.
• Engage and retain staff through training, performance management and recognition.
• Communicate important messages clearly to the team.
• Leverage knowledge of the community and market to grow the business with entrepreneurial strategies.
• Ensure accurate stock counts and inventory control.

Skills

Team leadership

Customer service

Communication

Training & development

Bilingual (Mandarin/Cantonese)

Job description

PriceSmart Foods is your one stop grocery market offering an abundant selection of authentic Asian and national brand groceries at an exceptional value. Explore new taste traditions with the passionate team at PriceSmart Foods, a division of Pattison Food Group Ltd. and certified a Great Place to Work®.

Team Lead, Centre of Store

We are hiring for a Team Lead, Centre of Store at our Kings Crossing PriceSmart Foods location in Burnaby, BC.

The successful candidate must have open availability and be available for 40 hours per week.

You will be responsible for:

• Assisting with leading a team, acting as a coach, mentor, and resource to team members.
• Fostering a positive environment that is focused on Always Customer First service.
• Engaging and retaining team members through training and development, performance management, rewards/recognition and the identification and development of future leaders.
• Communicating important messages with the team.
• Using knowledge of the community, competitive environment, and industry to develop entrepreneurial strategies to grow the business.
• Taking count of the correct amount of stock.

You have:

• Food Safe Certification.
• A passion for great food and providing outstanding customer service.
• A strong work ethic and “let’s get it done” attitude.
• Integrity, enthusiasm, and willingness to Go the Extra Mile.
• Retail or customer service experience (considered an asset).
• Fluent in Mandarin and/or Cantonese (considered an asset).

Here are some of the perks we offer:

• Get paid every Friday!
• Exclusive team member offers and discounts.
• Benefits & pension eligibility.
• Wellness and team member assistance program.
• Educational reimbursement & scholarship opportunities.
• Opportunities to learn and grow.

Compensation Details:

$19.25 - $22.60

The compensation offered for this position will take into consideration location, education, skills, experience, and other factors.

Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals. If you are a positive, customer-focused individual, we would love to hear from you.