Team Lead Canada (Full-Time)

Follett; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Team Lead to manage store operations and enhance customer experiences. This role involves collaborating with management to ensure effective merchandising and sales strategies while leading the team in the absence of the Store Manager. The ideal candidate will have experience in retail, strong leadership skills, and the ability to work flexible hours. Join a dynamic environment where your contributions will directly impact store performance and customer satisfaction. If you're passionate about retail and enjoy leading teams, this opportunity is perfect for you.

Qualifications

• 1-3 years of relevant experience required.
• Basic computer skills needed for document creation and email.

Responsibilities

• Lead team in the absence of Store Manager and ensure customer satisfaction.
• Assist with pricing, stocking, and securing merchandise.

Skills

Customer Service

Leadership

Basic Computer Skills

Education

Associates Degree or equivalent

Job description

Position Overview
The Team Lead Canada works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.

Qualifications

• 1-3 years of relevant experience
• Associates Degree or equivalent preferred
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills which include the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule including evening and weekend hours.