Team Lead, Cafe (Valleyview)

Go Auto; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

An exciting opportunity awaits as a Coffee Bar Team Leader at L’Oca Quality Market. This role involves leading a passionate team to deliver exceptional service while maintaining high standards in a vibrant coffee and bakery environment. Join a company focused on quality, teamwork, and an excellent customer experience, where every day presents new challenges and opportunities for growth.

Benefits

Workplace that values quality service

Opportunity for growth and development

Fun working environment with coffee culture

Qualifications

• 12+ months in retail experience with 6+ months in team leadership.
• Knowledge about coffee & bakery products.
• Proficiency in using relevant tech applications.

Responsibilities

• Inspire and mentor a high-performing coffee bar team.
• Ensure compliance with Food Safety standards.
• Build relationships with team and customers.

Skills

Leadership & Teamwork

Coffee & Bakery Know-How

Tech-Savvy

Education

Pro-Serve certification

Tools

Microsoft Office

Teams

Job description

Job Description

CALLING ALL COFFEE & BAKERY LOVERS!

Coffee Bar Team Leader at L’Oca Quality Market

*Are you passionate about coffee, pastries, and people? Fancy yourself as a beacon of leadership and camaraderie? Well, the steamed milk has frothed and the muffins have risen! L’Oca Quality Market is brewing up something special, and we want YOU to be a part of it!*

What will you be doing?

1. Lead with Love & Quality: Drive the principles of Quality, Scratch, Theatre, Service, and Love in our Bakery/Coffee Bar team.
2. Be the 'Latte' of Leadership: Inspire, train, and mentor a high-performing team, ensuring they're always pouring the perfect shot of customer service.
3. Stay 'Fresh' and Informed: Keep an eye on the latest industry trends, ensuring our coffee & baked goods stay top-notch.
4. Mix & Mingle: Build solid relationships with your team, store leadership, vendors, and especially our customers.
5. Safety First! Ensure our delicious goods are not just tasty, but also adhere to all Food Safety standards and prioritize team member safety.

Do you have the beans for this role?

1. Coffee & Bakery Know-How: Knowledge about products, pricing, and that magical ingredient that makes our customers come back.
2. Leadership & Teamwork: Your ability to inspire, teach, and lead your team should be as smooth as our espressos.
3. Tech-Savvy: Proficiency with Microsoft Office, Teams, Emails, and other related apps.
4. Experience Matters: 12+ months in retail with a minimum of 6+ months in team leadership. And yes, Pro-Serve certification is a must.

Why L’Oca Quality Market?

• Work in an environment where quality products meet quality service.
• Learn and grow with a team that values mutual respect, outstanding teamwork, and has an endless supply of coffee jokes.
• Enjoy a workplace where every day is a blend of challenges, learning, and fun!

So, if you believe you can bean the competition, and if working in a fast-paced, aromatic environment sounds like your cup of tea (or, well, coffee), then don your apron, grab your favorite mug, and apply today!

L’OCA Quality Market is an emerging specialty grocer and gourmet food retailer in Canada whose purpose is to “Spread the Love” by delivering a world-class food experience. Our core values are Quality, Scratch, Theatre, Service, and Love. Each location includes a full artisanal market experience, including full-service restaurant(s), where traditional artisanal craftsmanship and service on the front end meet new world technology and innovation on the back end. We leverage efficiency across the business to drive scratch perishable production, extensive prepared foods, full carcass meat programs, and world-class service in a cost-effective format. We prioritize local and Canadian products and aim to positively impact the food chain through local sourcing and private label partnerships. Our first location is 48,000 square feet, in Sherwood Park, Alberta.