Team Lead, Business Application Solutions Support

Public & Business Services & Procurement | Services au public et aux entreprises & Approvisionnement; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Ontario Public Service in Toronto is seeking a Team Lead for Business Application Solutions Support to drive the Integrated Financial Information System (IFIS) forward. You will guide design, implementation, and post‑go live support, acting as a trusted advisor to executives and stakeholders across ministries.

This leadership role emphasizes vendor relationships, project governance, and the delivery of accurate financial analytics, with a focus on continuous improvement of business intelligence

Qualifications

• Bachelor's degree in IT or related field.
• Experience leading teams delivering enterprise financial systems.
• Strong stakeholder communication and project governance skills.

Responsibilities

• Lead the support and development of the Integrated Financial Information System (IFIS).
• Provide advice and guidance to management on system planning and improvements.
• Manage projects from design to implementation, ensuring timelines and quality.
• Create standards and tools for business intelligence and train users.
• Build relationships with vendors, service providers and internal teams.

Skills

Leadership

Stakeholder communication

Strategic thinking

Team mentoring

Education

Bachelor's degree in IT or related

Tools

Oracle eBusiness Suite

IFIS

BI tools

Job description

Think of a system that drives the financial operations of an entire organization, where accuracy and insight are critical. Now imagine leading that system forward, ensuring it evolves with innovation and precision. As the Team Lead for Business Application Solutions Support, you won't just maintain a platform, you'll shape its evolution. From crafting integrated designs to steering strategic plans, you'll be the trusted advisor, the problem solver, and the visionary who ensures that complex challenges turn into seamless solutions. This is your opportunity to lead a team, influence decision-making, and redefine how financial intelligence drives success.

About Us

The Ministry of Public and Business Service Delivery and Procurement, provides the Ontario Government ministries and employees with a range of enterprise business services including finance services. Our vision is to deliver simpler, faster, better services for the people and businesses of Ontario and to drive meaningful change across the enterprise that improves program outcomes and protects critical services.

What We Do

The Enterprise Financial Services Division delivers financial services to the ministries and agencies of the Government of Ontario. These services include expenditure processing, revenue processing and collections, corporate card services, general accounting, reconciliation, operations support, and application maintenance as well as the ongoing development and support of IFIS, the OPS enterprise financial system using Oracle eBusiness Suite Release 12.2.11. The Business Application Solutions Support branch (BASS) specifically supports and manages the day to day operations for all the financial modules (Accounts Payables, Account Receivables, iExpenses, General Ledger, etc). We support all government ministries including 42,000 plus users. We work with our business clients to define requirements, provide fit gap assessments, propose solution design, update system configurations, test technical solutions, implement enhancements and projects and provide post implementation support.

About the job

As a Team Lead, you will:

• lead the support and development of the Integrated Financial Information System (IFIS)
• provide advice and guidance to management on system planning and improvements
• manage projects from design to implementation, ensuring timelines and quality
• create standards and tools for business intelligence and train users
• build strong relationships with vendors, service providers, and internal teams
• supervise and guide technical staff and external service providers

What you bring to the team

Technical Knowledge and Expertise

You have:

• knowledge and expertise with Oracle eBusiness Financial Suite, custom and third-party applications, governance, business analysis, and financial policy to oversee the comprehensive analyses of IFIS-eBusiness Financial Suite solutions and production problems
• knowledge of application support and functional design techniques and methodologies to conduct related activities for integrated financial business systems
• knowledge of structured testing techniques and financial business processes
• knowledge of performance measurement principles, performance metrics, quality assurance standards and client satisfaction measurement
• the ability to understand financial business processes in order to develop business solutions

Financial Systems and Business Processes

You have:

• in-depth knowledge of financial business processes and accrual accounting
• the ability to understand and use financial management frameworks, policies, and compliance standards common in large organizations such as the Ontario Public Service (OPS)
• the ability to provide production support and develop application solutions for the Integrated Financial Information System (IFIS)
• the ability to learn and apply performance management and reporting processes to ensure accuracy and efficiency in financial systems

Analytical and Project Leadership Skills

You have:

• research, evaluation, and problem-solving skills to identify innovative solutions and improve business intelligence practices
• expertise in project management techniques for multi-year, complex initiatives, including resource planning and risk mitigation
• the ability to develop performance metrics, quality assurance standards, and manage operational performance
• skills in change management and business process improvement to lead organizational transformation

Technical Leadership Skills

• You have experience and skills in providing technical leadership to team members, ensuring deliverables are met

Relationship Management and Communication Skills

You have:

• oral and written communication skills for reports, presentations, and stakeholder engagement
• the ability to advise, influence, and negotiate with senior management, vendors, and service providers
• relationship-building skills to foster collaboration among clients, technical teams, and external partners
• the ability to mentor and guide teams, promoting effective workflows and standards

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions.
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
• comprehensive benefits that look after your holistic wellness needs
• base salary that aligns to market trends with scheduled salary progression
• a modern, friendly, and accessible physical work environment

Additional information

Address:

• 2 English Temporary, duration up to 18 months, 222 Jarvis St, Toronto, Toronto Region

Compensation Group: Association of Management, Administrative and Professional Crown Employees of Ontario

Schedule: 6

Category: Information Technology

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember:

The deadline to apply is Monday, October 26, 2026 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

The Ontario Public Service is an inclusive employer.

Accommodation is available under the Ontario's Human Rights Code.