TDS Operations Analyst III

TD Securities Inc.; Toronto; On-site; CAD 70,000 - 98,000; Full time

Job summary

TD Securities Inc. is seeking a seasoned Corporate Lending Operations professional in Toronto. You will support high-value corporate clients, manage syndicated loans as Administrative Agent, and ensure precision in day-to-day processing and reporting.

Strong client relationship skills and LoanIQ experience are essential. The role requires 3+ years in lending operations, English fluency, and willingness to work on Canadian statutory holidays.

Qualifications

• 3+ years in a corporate lending operation with strong controls.
• Excellent verbal and written English; French is an asset.
• Experience managing relationships with high-profile clients.
• Ability to read/understand Corporate Lending Credit Agreement terms.
• Familiarity with LoanIQ and related loan servicing tasks.

Responsibilities

• Demonstrate deep Corporate Lending knowledge and build client relationships.
• Provide loan servicing for high-value corporate clients, meeting deadlines and service levels.
• Manage a syndicated loan portfolio as Administrative Agent and coordinate with lenders.
• Perform end-of-day checks and approvals as a senior team member.
• Keep portfolios current and accurate, resolving discrepancies promptly.
• Prioritize workload to meet service and productivity targets.
• Escalate high-risk or non-standard transactions as appropriate.
• Protect the bank’s interests by following standards and procedures.
• Contribute to process improvements and better customer experiences.
• Support team coverage and collaboration across ONE CLO.
• Lead by example and foster cross-team collaboration.

Skills

Corporate Lending

Client relationship management

English communications

Reading loan agreements

Analytical thinking

Microsoft Office

Mainframe

Education

University degree or equivalent in Business Management, Finance / Accounting

Tools

LoanIQ

UI Path

Python

Alteryx

Job description

Work Location

Toronto, Ontario, Canada

Hours

37.5

Line Of Business

TD Securities

Pay Details

$69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

TD Securities Overview

With More Than 3,500 People In 13 Offices Around The World, TD Securities Provides a Wide Range Of Capital Market Products And Services To Corporate, Government And Institutional Clients Who Choose Us For Our Knowledge, Innovation, And Experience In The Following Key Areas Of Finance:

• Investment and Corporate Banking
• Capital Markets
• Interest Rate, Currency, and Derivative products
• Commodities

Global Operations Overview

With offices located around the world and with more than 650 professionals, the strength of TD Securities Global Operations lies in the diverse and dynamic group of individuals who provide ongoing support functions for TD Securities' businesses and their partners. As part of TD Securities, Global Operations professionals have the opportunity to learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within their role, members of Global Operations are supported in their goals of innovation, excellence, and commitment to customer service.

Department Overview:

Corporate Lending Operations is part of Global Operations, with a team of over 80 experienced professionals who are dedicated to support bilateral and syndicated loans for TD Securities' high profile and high value corporate clients globally. We also administer foreign currency loans for Personal Credit, Private Banking as well as Commercial and Retail clients. We want to hear from you if you are passionate, collaborative, and innovative with a forward-thinking mindset to join us.

The Successful Candidate Will Be Required To

• Demonstrate advanced knowledge of the Corporate Lending business and act as a subject matter expert. Develop and maintain working relationships with clients, as well as external and internal partners.
• Provide loan servicing functions for high valued corporate and commercial clients, meeting all timelines, delivering excellent client service, managing risk while adhering to policies and procedures.
• Manage a portfolio of syndicated Corporate Client borrowing accounts as an Administrative Agent and liaise with participant lenders.
• Perform secondary checks/approvals, and review end of day transactions as one of the more experienced members of the team.
• Accountable for keeping portfolio current and accurate with no operational incidents; proactively review and analyze various daily, weekly, monthly reports to resolve discrepancy in a timely manner.
• Prioritize and manage own workload to meet requirements for service and productivity.
• Escalate non-standard or high-risk transactions or other activities as deemed appropriate.
• Protect the interests of the Bank by adhering to the operating standards and procedures.
• Actively engaged in various initiatives, to contribute and foster a creative environment where innovative thinking is welcomed and supported.
• Assist in the development and implementation of operational improvements to streamline procedures and enhance customer service experience.
• Contribute to the success of the team by providing coverage and assisting whenever required.
• Lead by example as a member of ONE CLO to embrace collaboration within your own team and across the teams.

Job Requirements

• 3+ years of experience in a corporate lending operation environment where tight operational / financial controls are required.
• Possess excellent verbal/written communication skills in English (proficiency in French would be an asset).
• Have a strong record in managing relationship with high profile clients.
• Ability to read/review/understand Corporate Lending Credit Agreement terms.
• Solid experience in lending platform Loan IQ including building of new primary and secondary deals, facilities and outstanding drawings, repayments, interest, and fee payments is considered an asset.
• Must be self-motivated, strong team player; possess sharp analytical and problem-solving skills.
• Proficient in Microsoft Suite of products and Mainframe.
• Flexible with schedule as CLO services global clients and will require to work on some Canadian statutory holidays.

Other Qualification/Skills/Experiences

• Client facing experience is an asset.
• Experience in using LoanIQ is a strong asset.
• Strong organizational and time management skills.
• Commitment to operational and service excellence.
• Experience reading legal documents is an asset.
• University degree or equivalent in Business Management, Finance / Accounting. designation is preferred.
• Knowledge and experience in software, such as U.I. Path, Python, Alteryx is an asset.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec Only)

Sans Objet