TDS Operations Analyst II

TD Securities; Toronto; On-site; CAD 60,000 - 84,000; Full time

Job summary

TD Securities in Toronto is hiring for a Corporate Lending Operations professional. You will learn end-to-end loan administration, process complex transactions, and support daily servicing for TD Securities' corporate clients.

The role emphasizes accuracy, SLAs, and collaboration across teams. Ideal candidates bring 3+ years in lending operations, a finance-related bachelor’s degree, and strong analytical, communication, and Excel skills.

Qualifications

• 3+ years corporate/commercial lending operations experience.
• Bachelor's degree in finance, international business or related discipline.
• Strong analytical thinking, problem solving and attention to detail.
• Ability to work independently with minimal supervision.
• Excellent listening and communication skills in English.

Responsibilities

• Demonstrate knowledge of corporate lending operating environment and full transaction lifecycle.
• Process complex loans accurately within SLAs and guidelines.
• Perform loan administration activities including balancing, funds investigation and reconciliation.
• Identify and investigate process exceptions beyond first-level support.
• Escalate issues to partners to maintain service quality for corporate clients.
• Support loan servicing by sharing knowledge and driving process improvements.
• Contribute to consolidated reporting and analysis of key drivers.

Skills

Analytical thinking

Problem solving

Attention to detail

Independent work

Communication

Teamwork

Advanced Excel

English skills

Education

Bachelor's degree (finance/intl business/related)

Tools

MS Office

Job description

Work Location

Toronto, Ontario, Canada

Hours

37.5

Line Of Business

TD Securities

Pay Details

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

With more than 3,500 people in 13 offices around the world, TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge, innovation and experience in the following key areas of finance:

• Investment and Corporate Banking
• Capital Markets
• Interest Rate, Currency and Derivative Products
• Commodities
• International Trade

Our services include the underwriting and distribution of new debt and equity issues, providing advice on strategic acquisitions and divestitures, and executing daily trading and investment needs.

Global Operations Overview

With offices located around the world and with more than 650 professionals, the strength of TD Securities Global Operations lies in the diverse and dynamic group of individuals who provide ongoing support functions for TD Securities' businesses and their partners. As part of TD Securities, Global Operations professionals can learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within their role, members of Global Operations are supported in their goals of innovation, excellence and commitment to customer service.

Corporate Lending Operations Overview

As part of TD Securities, Global Operations and Business Services, Corporate Lending Operations is dedicated to providing outstanding service as we support lending and administrative activities for TD Securities Corporate Clients. You will have the opportunity to learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within your role, we are a diverse and dynamic group of people delivering continued business success through leadership, collaboration, innovation and visionary thinking. Within our core values, we foster a culture of diversity, inclusion and community support/giving.

So, if you are passionate, collaborative, innovative, enjoy visionary thinking and are ambitious, joining our team would be an ideal opportunity for you.

The Corporate Lending Operations Team Is Comprised Of Over 70 Experienced Individuals Across Multiple Groups Who Are Dedicated To The Following

• Bi-lat Loan Administration: provides administrative, transactional and support functions for Bi-lateral and Participant deals.
• TDBNA Loan Administration: provides administrative, transactional and support functions for Bi-lateral and Participant deals for TDBNA clients in US.
• Agency Administration: provides administrative, transactional and support functions for TD Agented deals.
• Loan Sales & Trading: provides support in the settlement of loan trades.
• Business Support Team providing support on operational & financial controls, compliance oversight, Internal/ External audit, system operations support; consisting of CAIRO Administration involved in processing and distribution of authorized corporate credits housed in the CAIRO credit origination system and the approval databaseLoan Administration and Document Management Team responsible for compliance tracking, servicing foreign currency loans for the enterprise and providing general banking support.

Job Accountabilities

• Demonstrate strong knowledge of the corporate lending operating environment, related business processes and procedures, and the full transaction lifecycle.
• Process complex transactions accurately, within required timelines, and in accordance with established guidelines, procedures, and applicable Service Level Agreements (SLAs).
• Perform loan administration activities, including internal account balancing, funds investigation, transaction reconciliation, and completion of loan servicing requests from Deal Analysts.
• Identify, document, and investigate process exceptions or transaction-related issues that extend beyond first-level operations support.
• Refer or elevate processing and operational issues as appropriate, engaging the right partners to support timely resolution and maintain service quality for corporate clients.
• Support the loan servicing team by building operational and business knowledge, evaluating process improvement opportunities, sharing ideas, and transferring knowledge across the team, function, and partners.
• Contribute to consolidated or aggregated reporting in line with business requirements.
• Provide accurate, thorough analysis of key process drivers and root or systemic causes of cross-functional operational issues; interpret findings and recommend solutions.
• Actively contribute as a team member by supporting a positive work environment focused on business service, quality, innovation, and teamwork.

Job Requirements

• 3 + Years of Corporate/Commercial Lending Operations Experience preferably with a Financial Institution is required for this role.
• Bachelor's Degree in finance, International Business or other related Discipline
• Have a risk management and control focus with a high level of personal accountability and ownership of their role.
• Highly motivated professional, possessing strong analytical thinking, problem solving skills, and attention to details with the ability to work independently with minimal supervision.
• Excellent listening, conflict resolution and mediation skills required.
• Collaborative and relational work style with proven success in a team environment.
• Good knowledge of the Windows environment and of the MS Office suite, as well as proficiency in Advanced Excel (pivot tables and database management functions, VBA, power pivots, array functions and others.
• Have a Clear, professional and informative communication style (oral and written) in English

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec Only)

Sans Objet