TDS Operations Analyst III

TD; Canada; On-site; CAD 65,000 - 99,000; Full time

Job summary

An established industry player seeks a dedicated professional for Corporate Lending Operations. In this role, you will leverage your expertise in corporate lending to service high-profile clients, ensuring compliance with policies while delivering exceptional client service. You will manage a portfolio of accounts, conduct thorough analyses, and contribute to operational improvements within a dynamic team environment. This position offers growth opportunities and a supportive culture, making it an exciting chance to advance your career in a global financial institution. If you are passionate about client service and innovation, this opportunity is perfect for you.

Benefits

Health and Well-being Benefits

Savings and Retirement Programs

Paid Time Off

Banking Benefits and Discounts

Career Development Programs

Training and Onboarding Sessions

Reward and Recognition Programs

Qualifications

• 3+ years in corporate lending with strong operational controls required.
• Excellent verbal/written communication skills in English; French is an asset.

Responsibilities

• Service a portfolio of Corporate Lending Clients and maintain relationships.
• Manage syndicated Corporate Client accounts and ensure accurate reporting.

Skills

Corporate Lending Knowledge

Client Relationship Management

Analytical Skills

Problem-Solving Skills

Communication Skills

Time Management

Education

University Degree in Business Management

Finance/Accounting Designation

Tools

Loan IQ

Microsoft Suite

U.I. Path

Python

Alteryx

Job description

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
TD Securities

Pay Details:
$65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Job Description:

TD Securities Overview

With more than 3,500 people in 13 offices around the world, TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge, innovation, and experience in the following key areas of finance:

• Investment and Corporate Banking
• Capital Markets
• Interest Rate, Currency, and Derivative products
• Commodities

Global Operations Overview

With offices located around the world and with more than 650 professionals, the strength of TD Securities Global Operations lies in the diverse and dynamic group of individuals who provide ongoing support functions for TD Securities' businesses and their partners. As part of TD Securities, Global Operations professionals have the opportunity to learn end to end processes as well as create relationships with different lines of business. Challenged to learn and grow within their role, members of Global Operations are supported in their goals of innovation, excellence, and commitment to customer service.

Department Overview:

Corporate Lending Operations is part of Global Operations, with a team of over 80 experienced professionals who are dedicated to support bilateral and syndicated loans for TD Securities' high profile and high value corporate clients globally. We also administer foreign currency loans for Personal Credit, Private Banking as well as Commercial and Retail clients. We want to hear from you if you are passionate, collaborative, and innovative with a forward-thinking mindset to join us.

Job Description

Reporting to the Manager, Corporate Lending Operations, the successful candidate will be responsible for servicing a portfolio of Corporate Lending Clients.

The successful candidate will be required to:

• Demonstrate advanced knowledge of the Corporate Lending business and act as a subject matter expert. Develop and maintain working relationships with clients, as well as external and internal partners.
• Provide loan servicing functions for high valued corporate and commercial clients, meeting all timelines, delivering excellent client service, managing risk while adhering to policies and procedures.
• Manage a portfolio of syndicated Corporate Client borrowing accounts as an Administrative Agent and liaise with participant lenders.
• Perform secondary checks/approvals, and review end of day transactions as one of the more experienced members of the team.
• Accountable for keeping portfolio current and accurate with no operational incidents; proactively review and analyze various daily, weekly, monthly reports to resolve discrepancy in a timely manner.
• Prioritize and manage own workload to meet requirements for service and productivity.
• Escalate non-standard or high-risk transactions or other activities as deemed appropriate.
• Protect the interests of the Bank by adhering to the operating standards and procedures.
• Actively engaged in various initiatives, to contribute and foster a creative environment where innovative thinking is welcomed and supported.
• Assist in the development and implementation of operational improvements to streamline procedures and enhance customer service experience.
• Contribute to the success of the team by providing coverage and assisting whenever required.
• Lead by example as a member of ONE CLO to embrace collaboration within your own team and across the teams.

Job Requirements

• 3+ years of experience in a corporate lending operation environment where tight operational / financial controls are required.
• Possess excellent verbal/written communication skills in English (proficiency in French would be an asset).
• Have a strong record in managing relationship with high profile clients.
• Ability to read/review/understand Corporate Lending Credit Agreement terms.
• Solid experience in lending platform Loan IQ including building of new primary and secondary deals, facilities and outstanding drawings, repayments, interest, and fee payments is considered an asset.
• Must be self-motivated, strong team player; possess sharp analytical and problem-solving skills.
• Proficient in Microsoft Suite of products and Mainframe.
• Flexible with schedule as CLO services global clients and will require to work on some Canadian statutory holidays.

Other Qualification/Skills/Experiences

• Client facing experience is an asset.
• Experience in using LoanIQ is a strong asset.
• Strong organizational and time management skills.
• Commitment to operational and service excellence.
• Experience reading legal documents is an asset.
• University degree or equivalent in Business Management, Finance / Accounting designation is preferred.
• Knowledge and experience in software, such as U.I. Path, Python, Alteryx is an asset.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!