TC018-Technology-Enabled Health/Santé technohabilitée (inactive recruitment/recrutement inactif)

HSO; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

A health services organization is seeking Technical Committee members to develop standards related to virtual healthcare. This voluntary role involves working collaboratively to identify emerging issues and provide strategic guidance. Ideal candidates will have relevant lived experiences and subject matter expertise, and must be able to commit to the necessary time and work in English.

Benefits

Honorarium for patient and family volunteers

Expense reimbursement for in-person meetings

Qualifications

• Identifies with one of the four stakeholder categories.
• Demonstrated experience in collaborative settings.
• Ability to work in English and commit to time investment.

Responsibilities

• Provide strategic guidance on emerging areas of importance.
• Identify endorsement opportunities.
• Work with stakeholders on standards development.
• Promote standards adoption once published.

Skills

Subject matter expertise through professional and lived experience

Collaborative working experience

Critical thinking and management skills

Understanding of health services barriers

Ability to commit time for Technical Committee activities

Job description

Overview

Open to: All members of the public

Commitment: 2 years, renewable

Availability: 7-15 hours a month (includes pre-reading, 3-4 meetings (teleconferences, webinars, full day face-to-face meetings), etc.)

Location: Remote and in Ottawa, when appropriate

Working Language: English

Position Summary

Health Standards Organization (HSO) is searching for Technical Committee members who share our passion for achieving quality health services for all. In Canada and around the world, we are building a bold and bright future for our enterprise and our clients. If you are looking for a challenge and seeking to be part of something larger than yourself, this position could be for you.

Position Summary/Description: Health Standards Organization’s (HSO) Technology-Enabled Health Technical Committee (TC) is being refreshed as part of HSO’s development of a new edition of the CAN/HSO 83001:2018 Virtual Health National Standard of Canada. The new edition of the standard, CAN/HSO 83001:2025 Virtual Care and Services, will include guidance for the provision of care in a virtual setting as part of an integrated system of care. It will address various benefits and risks related to virtual care and services that impact high quality care, such as access, privacy and security, digital health literacy, and quality and safety of care. HSO is seeking applicants to the TC with subject matter expertise including lived experiences that reflect the new learnings and technological advancements in the virtual care and services landscape, as well as changes in legislation, regulations, and governance across jurisdictions.

HSO standards foster strong health care systems by providing the public, providers, and policy makers with a foundation that promotes high quality health services where it matters most. To accomplish this, HSO brings best evidence, best experts, and best practices to the table to inform a consensus-based, collaborative approach to standards development.

As a member of the Technical Committee, you will be part of the development process that supports ongoing quality improvement measures in health care systems.

By working with HSO to develop standards you will be shaping the future of health services, resulting in a lasting impact on healthcare worldwide. Through the standard development process, you will have the unique opportunity to connect and collaborate with other passionate individuals who work in the field or have lived experience related to the topic of interest. In addition, your position as a Technical Committee member and standard author acknowledges your status as a subject matter expert.

Responsibilities

• Monitoring, identifying, and providing strategic guidance to HSO on emerging areas of importance within the scope of the Technical Committee. This may include, but is not limited to, proposing projects for the development of new standards.
• Helping to identify sponsorship and endorsement opportunities.
• Working with key stakeholders and experts from Canada and internationally in the revision or development of HSO standards under the Technical Committee’s purview.
• Bringing the perspective of the membership category that you belong to (e.g., patients and families, providers, policy makers/health services stakeholders, or general interest), and working for the benefit of the global community, over and above personal interests or those of the organization with which you are employed.
• Advising and reaching consensus on the topics for inclusion and the content of the standards through a series of meetings.
• Maintaining effective communication and knowledge transfer amongst Technical Committee members and the HSO staff.
• Providing guidance to HSO staff on standard(s) related interpretation questions and inquiries related to technical content of the standard(s).
• Promoting the adoption of standards once published.

You have a unique history. Does it include the education, experience and skills listed below?

Qualifications / Requirements

• You identify with one of these four stakeholder categories: Patients and Families; Providers; Policy makers/health services stakeholders; General interest.
• You have subject matter expertise through professional and lived experience.
• You have demonstrated experience working in collaborative settings, and exhibiting the diplomacy, tact, and respect required for group interactions.
• You are able to commit to the time investment and constraints as required for Technical Committee activities.
• You are able to work and collaborate with others in English, as this is the working language of the Technical Committee (unless otherwise stated).

Standout Qualifications

• Have previous experience and/or a thorough understanding of the barriers and challenges affecting health services, particularly as a result of the COVID-19 pandemic.
• Are affected by or understand the health and social inequities faced by underserved, racialized, and/or marginalized communities across Canada (including Black, Indigenous, and other People of Colour [BIPOC], and the 2SLGBTQ+ and refugee and immigrant communities).
• Have previous experience working in a consensus-based team model.
• Have previous experience developing standards or other policy documents.
• Value professional integrity, credibility, and a commitment to ongoing improvement.
• Have strong critical thinking, judgment, and management skills.
• Approach everything with positivity, innovation, and credibility.
• Have working knowledge in French.

Financial Assistance

All positions on the Technical Committee are voluntary. A patient and family volunteer honorarium is provided to all patient and family members participating on Technical Committees. HSO typically provides reimbursement to Technical Committee members for expenses related to attending an in-person meeting in Ottawa. Additional information on membership, including patient and family honorarium, will be provided if you are selected as a Technical Committee member.

Once you’ve applied

You will receive a confirmation email immediately after submitting your application. Please note that you will only be sent a follow-up interview request email if your application was retained for the recruiting Technical Committee.

We are an equal opportunity employer and are committed to the principles of Employment Equity. We encourage applications from all qualified individuals, including visible minorities, Indigenous persons, and persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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