Tax Professional - Work From Home | Kirkland, CA

Trafigura; Kirkland; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading financial technology platform seeks a Tax Professional for a remote role in Kirkland, Canada. The successful candidate will utilize their tax expertise to assist clients with complex tax returns while delivering exceptional customer service in a virtual environment. Opportunities for competitive compensation and professional development are included.

Qualifications

• Minimum of 2+ years of paid professional tax preparation experience.
• Ability to provide CRA RepID for client representation services.
• Experience with professional tax software and complex tax elements.

Responsibilities

• Assist clients in completing their tax returns using TurboTax.
• Provide guidance and review self-prepared returns.
• Document interactions via advanced video communication tools.

Skills

Tax expertise

Effective communication

Problem-solving

Research/resourcefulness

Technical skills

Job description

Tax Professional - Work From Home

Intuit Kirkland, Canada Apply now Posted 12 hours ago Permanent Competitive

Tax Professional - Work From Home

Intuit Kirkland, Canada Apply now

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

What you'll bring

• Minimum of 2+ years of paid professional tax preparation experience.
• Ability to provide your CRA RepID for client representation services upon onboarding.
• Experience with professional tax software for personal tax returns, including complex elements like employment, self-employment, rental income, investments, T1135 forms, foreign income, and credits/deductions.
• Passion for helping clients navigate tax complexities and enhancing customer satisfaction.
• Excellent customer service skills, comfortable interacting via video and audio tools professionally and confidently.
• Willingness to work a flexible schedule with at least 20 hours per week.

Additional qualifications:

• Experience with Business Tax (T2) returns.
• Experience with Quebec Tax (TP1) returns.

Skills & Abilities:

• Tax expertise: Deep understanding of tax laws, concepts, and ongoing learning to stay updated.
• Effective communication: Strong written and verbal skills, active listening, and empathy.
• Problem-solving: Ability to analyze issues, utilize resources, and resolve or escalate as needed.
• Research/resourcefulness: Curiosity, continuous learning, following procedures, and resource utilization.
• Technical skills: Basic troubleshooting, familiarity with tools, and contributing to process improvements.

Intuit offers a competitive compensation package, including base pay ranging from $24.50 to $33.50 per hour depending on location, with bonuses, equity rewards, and benefits. The pay is determined by experience, skills, and location, with regular pay equity reviews.

How you will lead

• Assist clients in completing their tax returns using TurboTax, providing guidance, reviewing self-prepared returns, and managing inquiries.
• Utilize government websites and team expertise to deliver accurate, understandable answers.
• This is a virtual role involving customer interaction via advanced video communication tools, with proper documentation of interactions.

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