Tax Expert - Work From Home | Westmount, CA

Trafigura; Westmount; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading financial technology company seeks a Tax Expert for a remote role, focused on assisting clients with income tax returns. The position requires at least two years of tax preparation experience and offers competitive hourly pay, bonuses, and benefits. Successful candidates will have strong communication skills and a passion for solving tax-related issues.

Qualifications

• Minimum of 2 years of paid professional tax preparation experience.
• Passion for helping clients navigate tax complexities.
• Ability to provide CRA RepID for client representation.

Responsibilities

• Assist clients in completing their income tax returns using TurboTax.
• Provide advice and review self-prepared returns.
• Document all interactions via advanced video communication tools.

Skills

Tax expertise

Effective communication

Problem-solving

Research and resourcefulness

Technical skills

Job description

Tax Expert - Work From Home

Intuit Westmount, Canada Apply now Posted 12 hours ago Permanent Competitive

Tax Expert - Work From Home

Intuit Westmount, Canada Apply now

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

What you'll bring

• Minimum of two (2) years of paid professional tax preparation experience.
• Ability to provide your CRA RepID for client representation services upon onboarding.
• Experience using professional tax software to prepare and file personal tax returns, including complex cases with employment, self-employment, rental income, investments, foreign income, and various credits and deductions.
• Passion for helping clients navigate tax complexities and enhancing customer satisfaction.
• Excellent customer service skills, with professionalism in video and audio interactions.
• Willingness to work a flexible schedule with at least twenty (20) hours per week.

Additional qualifications:

• Experience with corporate tax returns (T2).
• Experience with Quebec tax returns (TP1).

Skills and abilities:

• Tax expertise – Solid understanding of tax laws and concepts, with a proactive approach to continuous learning.
• Effective communication – Strong written and verbal skills, active listening, and empathy.
• Problem-solving – Ability to analyze issues thoroughly and resolve or escalate as needed.
• Research and resourcefulness – Curiosity and initiative in learning and applying new information.
• Technical skills – Basic troubleshooting and familiarity with necessary tools.

Intuit offers a competitive compensation package, including base pay ranging from $24.50 to $33.50 per hour depending on location, with potential bonuses, equity rewards, and benefits. Compensation is based on knowledge, skills, experience, and location, with regular pay equity assessments.

How you will lead

• Assist clients in completing their income tax returns using TurboTax, providing advice and reviewing self-prepared returns.
• Use government websites, professional resources, and team expertise to find accurate answers and communicate clearly.
• This is a virtual role involving customer interaction via advanced video communication tools, with proper documentation of all interactions.