Tax Expert - Work From Home - Canada | Saint-Constant, CA

Trafigura; Saint-Constant; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading financial technology platform is seeking a Tax Expert to assist clients with their tax returns from home. The role involves using TurboImpôt to help clients navigate tax complexities, requiring a minimum of two years of professional experience and strong communication skills. Flexible scheduling is essential, and the position offers a competitive hourly wage along with performance-based bonuses and benefits.

Qualifications

• Minimum of two years of paid professional tax preparation experience.
• Ability to provide CRA RepID for client representation upon onboarding.
• Experience using professional tax software for personal tax returns.

Responsibilities

• Assist clients in completing their tax returns using TurboImpôt.
• Use government websites to find accurate answers.
• Document all interactions during customer support.

Skills

Tax Expertise

Effective Communication

Complex Problem Solving

Research / Resourcefulness

Technical Acumen

Job description

Tax Expert - Work From Home - Canada

Intuit Saint-Constant, Canada Apply now Posted 12 hours ago Permanent Competitive

Tax Expert - Work From Home - Canada

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

What you'll bring

• Minimum of two (2) years of paid professional tax preparation experience.
• Ability to provide your CRA RepID for client representation upon onboarding.
• Experience using professional tax software for personal tax returns, including complex situations like employment, self-employment, rental income, investments, T1135 forms, foreign income, and credits/deductions.
• Passion for helping clients navigate tax complexities and improving customer experience.
• Excellent customer service skills, confident in using video and audio communication tools professionally and friendly.
• Willingness to work a flexible schedule with at least 20 hours per week.

Additional Qualifications:

• Experience with Business Tax (T2) returns.
• Experience with Quebec Tax (TP1) returns.

Skills & Abilities

• Tax Expertise: Deep understanding of tax laws and concepts, proactive in learning and adapting to changes.
• Effective Communication: Strong written and verbal skills, active listening, empathy.
• Complex Problem Solving: Analytical skills, resourcefulness, ownership of customer issues.
• Research / Resourcefulness: Curiosity, continuous learning, resource utilization.
• Technical Acumen: Basic troubleshooting, familiarity with tools, contribution to team innovations.

Intuit offers a competitive compensation package based on performance. The base pay range varies by location but generally is between $24.50 and $33.50 per hour. The role is eligible for bonuses, equity rewards, and benefits, with pay equity regularly reviewed.

How you will lead

• Assist clients in completing their tax returns using TurboImpôt, providing guidance and reviewing self-prepared returns.
• Use government websites and professional resources to find accurate answers in understandable terms.
• This is a virtual role involving direct customer interaction via advanced video communication tools, with proper documentation of all interactions.

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