Tax Coordinator

Mortgage Connect LP; Prince George; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Tax Coordinator who thrives in a fast-paced environment and enjoys providing excellent customer service. This role involves collaborating with various agencies, managing tax requests, and ensuring timely communication with clients. You will play a vital part in the Tax Team, handling everything from tax sheet coordination to database management. The company values innovation and continuous improvement, offering a supportive work environment where your contributions will be recognized. If you're looking for a fulfilling career in the mortgage service sector, this opportunity is for you!

Benefits

Competitive Pay Rates

Extensive Benefits Package

Paid Holidays

Generous PTO

Paid Volunteer Time

Paid Maternity and Parental Leave

401K Plan

Continuous Learning Opportunities

Work Perks Program

Qualifications

• High school diploma required; typing skills of 35-50 wpm with 95% accuracy.
• Good communication and customer service skills are essential.

Responsibilities

• Coordinate tax sheets and work with outside agencies for certification.
• Monitor and process incoming emails and manage tax requests.
• Update databases and act as a leader within the company.

Skills

Customer Service Skills

Typing/Data Entry Skills

Communication Skills

Knowledge of Windows Software

Knowledge of Real Estate Industry

Education

High School Diploma or Equivalent

Job description

Overview

We are in the business of home ownership and are looking for a Tax Coordinator who will find a career home with us. This non-exempt role is perfect for someone who enjoys customer service and working in a fast-paced environment as you will be responsible for collaborating with multiple agencies.

What you will do

As the Tax Coordinator, you will work directly with the Tax Team Leader and be responsible for the coordination of all aspects involved with obtaining and creating accurate tax sheets. Additionally, you will work directly with outside agencies to capture tax certification details, request checks from accounting to pay agencies, research tax/parcel numbers through online websites and work with internal departments to expedite the process to assure SLAs are met and/or communicate delays to the client.

Researching and Reporting

• Complete tax requests as they appear on dashboard
• Pull daily Tax WIP and follow up on outstanding certifications
• Update internal contacts and client contacts on ETA of tax by notes in eConnect order tracking
• Once tax sheet is completed, make viewable to client
• Upload Entitle orders to their website
• Research property tax/parcel information online or by phone

Tracking and Mailing requests

• Monitor and process all incoming emails to [e-mail] and personal inbox
• Print out tax certifications, address envelopes, and notate Order Tracking and status your events
• Scan and fax documents
• Request checks for tax certification, No Lien Letters, and MLC’s
• Once checks are received, mail all requests
• Assign orders

Communication and Collaboration

• Update Tax Manager database with all pertinent information
• Act as a leader within the company
• All other duties assigned

What you will bring

• High school diploma or equivalent
• Typing/Data Entry skills - 35 wpm to 50 wpm with a 95% accuracy rate
• Possess good communication and customer service skills
• Knowledge of Windows software applications
• Knowledge of real estate industry preferred

If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply!

What we offer

• Competitive pay rates based on skills and experience
• Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
• Rest and relaxation: Paid holidays and generous PTO based on tenure
• Community and Philanthropy: Paid volunteer time
• Paid Maternity and Parental Leave
• Contribute to your future: 401K plan and robust continuous learning opportunities
• Work Perks Program: Access to discounts that help save money in your daily life

Is this the ideal location for you?

Mortgage Connect is committed to offering a flexible work environment for this role. This is an onsite role based out of our office in Moon Township.

Who we are

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [e-mail]