Taproom Support, Toronto

Collective Arts; Toronto; On-site; CAD 19,000 - 25,000; Part time

Job summary

Collective Arts in Toronto is seeking a Taproom Support who is energetic and passionate about craft beer to connect with guests in our taproom and event space. This part-time role requires 2–3 shifts per week, mainly on weekends, with duties spanning serving, educating guests about products, and assisting the kitchen during service.

The ideal candidate is an extroverted communicator, passionate about beer, and a team player who can adapt in a growing environment.

Qualifications

• Smart Serve certification required.
• Experience in hospitality, beer, or retail is a plus.
• Strong communication and customer service skills required.

Responsibilities

• Serve guests in the taproom, bar, or retail space.
• Tapping kegs and managing the draught system.
• Collaborate with kitchen staff during service hours.
• Educate guests about Collective Arts products and story.

Skills

Extrovert communicator

Smart Serve certified

Craft beer passion

Team player

Resourceful

Interpersonal skills

Active listening

Ability to lift 50 pounds

Independent work

Adaptable in changing environment

Job description

Are you an energetic and enthusiastic craft beer lover? We’re looking for someone who is passionate, self-motivated and who will foster engaging experiences through our front-of-house space in our Toronto taproom and event space. As Taproom Support, you will be the main connection to our guests. You will be a face and advocate of our portfolio, help to educate our guests, be passionate, engaging, memorable and love all things art, music, and craft beer-related. This is a part time casual position working 2-3 shifts per week predominately on the weekends.

A Typical Day Of a Taproom Support Includes

• Working as a server, bartender or retail associate throughout the space.
• Sharing the story and ethos of Collective Arts with our guests.
• Providing customers with information on all Collective Arts products.
• Assist guests in making selections by building customer confidence; offering suggestions and opinions.
• Maintaining an incredibly clean service space.
• Inventory load in and load out. This duty involves moving large quantities of product up and down stairs and is physically demanding.
• Tapping kegs and managing the draught system & bar area.
• Working with the kitchen team during food service hours to serve guests.

We’re Looking For Candidates Who Have/are

• Positive extroverts and great communicators
• Smart serve certified
• Passion and enthusiasm for craft beer/ beverages and creativity
• Must be a team player
• Ability to think outside the box and be resourceful in tough situations
• Strong interpersonal and listening skills
• Able to lift 50 pounds
• Can work independently and task themselves during downtime
• Adaptable to a growing and changing environment

Bonus Points If You

• Have worked in a scaling start-up or growing small-business environment
• Have brewery work and hospitality experience
• Have a passion for beer education or formal beer training (Cicerone, Prud’homme)

Collective Arts is a grassroots brewery founded on creativity and community. We fuse the creativity of craft beverages with the inspired talents ofemerging artists and musicians from around the world. As Collective Arts grows, so do the roles and responsibilities of our team members. We look for all new hires to match our culture of creativity, flexibility and motivation. When we hire you at Collective Arts Brewing, we hire for thefuture. With unlimited career opportunities, Collective Arts invests in ensuring our teams are always challenged, constantly learning fromeach other, and are creatively contributing to our next big idea.So, if you are energized by the idea of making a real difference as part of a winning team, we want to hear from you.

We are an equal-opportunity, affirmative action employer. We value and welcome diversity and arecommitted to creating an inclusive environment where all employees feel like they belong. We will provide accommodations to support applicants with disabilities during the recruitment and selection process. Please contact us at the below email should you require any accommodation to participate in the process.

Questions – [e-mail]