Talent Operations Coordinator (Contractor 6+ months rolling)

Pigment; Toronto; Hybrid; CAD 77,490,000 - 129,150,000; Full time

Benefits offered by this job

Hybrid remote-friendly environment

Flexible working hours

Job summary

Pigment is seeking a Talent Operations Coordinator to join our People team in Toronto. You’ll manage interview scheduling, improve candidate experiences, and support recruiters and hiring teams across time zones.

The role emphasizes operational excellence and data hygiene within our ATS, plus exploring AI-driven improvements. You’ll collaborate with cross-functional teams, maintain strong data integrity, and help drive hiring velocity while delivering a positive, efficient experience for

Qualifications

• Experience in an assistant, coordinator or operational role in a fast-paced environment.
• Strong acumen with AI tooling and solutions.
• Excellent organization and attention to detail with multi-priority management.
• Ability to create a structured weekly schedule and prioritize effectively.
• Confidence using technology and digital tools.
• Strong written and verbal communication in candidate-facing contexts.

Responsibilities

• Own and manage interview scheduling in partnership with recruiters and hiring teams.
• Communicate clearly with candidates to ensure an exceptional experience.
• Coordinate complex interview schedules across locations and time zones.
• Support recruiters during the recruitment process and participate in kickoff calls.
• Maintain accurate data in ATS and Talent Acquisition databases.
• Identify opportunities for automation and process improvements to speed hiring.

Skills

Assistant/Coordinator role

AI tooling & solutions

Organization & detail orientation

Prioritization & scheduling

Tech & digital tools

Written & verbal communication

Customer/candidate experience

Team collaboration

Adaptability

Tools

ATS systems

Job description

What you’ll do:

We’re offering an exciting opportunity for a Talent Operations Coordinator to join our People team.

You’ll play a key role in creating a seamless experience for candidates, recruiters, and hiring teams while helping us improve the speed and efficiency of our hiring processes.

Interview Coordination And Candidate Experience

• Own and manage interview scheduling in close partnership with our recruiters and hiring teams
• Communicate clearly with candidates throughout the process, ensuring they receive an exceptional experience
• Coordinate complex interview schedules across multiple stakeholders, locations, and time zones
• Participate in hiring kick-off calls and support recruiters throughout the recruitment process

Talent Operations and Process Improvement

• Maintain accurate and up-to-date information across our ATS and Talent Acquisition databases
• Innovate and drive effectiveness through use of AI
• Support initiatives that strengthen our employer brand
• Identify opportunities to improve hiring velocity by optimizing scheduling and operational processes
• Maintain strong data hygiene and identify opportunities for automation and greater efficiency

Who you are:

• Experience in an assistant, coordinator, or operational role within a fast-paced environment
• Good acumen with AI tooling and solutions
• Excellent organization and attention to detail, with experience managing multiple priorities and stakeholders
• The ability to prioritize effectively and create a structured weekly schedule
• Confidence using technology and digital tools
• Strong written and verbal communication skills, ideally developed in a customer- or candidate-facing role
• A commitment to consistently delivering an excellent experience
• An outgoing, enthusiastic, and adaptable approach
• Excitement about becoming a core member of a collaborative, high-performing team

How we work:

• Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
• Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
• Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
• Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
• Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations

What we offer:

• Competitive contractor day rate package
• Trust and flexible working hours
• hybrid remote-friendly environment

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.