Take Away Attendant - Rhythm & Howl

Basecamp Resorts; Canmore; On-site; CAD 30,000 - 60,000; Full time

Job summary

Ein aufstrebendes Unternehmen im Gastgewerbe sucht einen engagierten Takeaway Attendant, der die Kunden mit einem Lächeln begrüßt und ihnen ein unvergessliches Kaffeeerlebnis bietet. In dieser abwechslungsreichen Rolle sind Sie für die Zubereitung hochwertiger Kaffeegetränke verantwortlich und sorgen dafür, dass die Kunden zufrieden sind. Wenn Sie eine Leidenschaft für Kaffee haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Werden Sie Teil eines freundlichen Teams, das hart arbeitet und Spaß hat!

Benefits

Gesundheitsleistungen

Mitarbeiterrabatte

Familien- und Freundesrabatte

Karrieremöglichkeiten

Qualifications

• Vorherige Erfahrung im Kundenservice oder in der Gastronomie ist bevorzugt, aber nicht erforderlich.
• Leidenschaft für Kaffee und außergewöhnlichen Kundenservice.

Responsibilities

• Begrüßen Sie die Kunden freundlich und nehmen Sie ihre Bestellungen genau auf.
• Bereiten Sie eine Vielzahl von hochwertigen Kaffeegetränken zu.

Skills

Kundenservice

Multitasking

Aufmerksamkeit zum Detail

Kommunikationsfähigkeiten

Education

Erfahrung im Kundenservice oder in der Gastronomie

Tools

Espressomaschine

Kaffeemühle

Kaffeezubereitungsausrüstung

Job description

1 Silvertip Trail, Canmore, AB T1W 2Z7, Canada

Job Description

MTN House by Basecamp, Canmore

About Basecamp Property Management Ltd

Basecamp Properties is a rapidly growing chain of boutique hotels based in Canmore, Banff, Lake Louise & Kananaskis in Alberta and Revelstoke & Golden in British Columbia. We are an energetic team driven by our core values and providing our guests a home away from home. Basecamp resorts is the recipient Hotelier Magazine’s award for 2023 Regional Company of the year.

MTN House by Basecamp is our latest upscale property with 99 newly renovated hotel rooms, an elevated restaurant with a farm to table ethos, and Canmore’s first Nordic Spa (opening 2025).

Why Work for Us?

• Be part of the fastest growing hospitality brand in Canada.
• We have a health benefits plan.
• Family and Friends discount at Basecamp.
• Employee discounted rates at all properties.
• There is room for advancement in our growing company.
• We have a friendly atmosphere.
• We believe in working hard and having fun!

Position Overview

Join our Rhythm & Howl team as a Takeaway Attendant! We are looking for an energetic and customer-focused individual to be the face of our establishment. As a Takeaway Attendant, you will play a crucial role in ensuring our customers receive exceptional service and enjoy their takeaway coffee experience. If you have a passion for coffee, love working in a dynamic environment, and thrive on delivering outstanding customer service, this is the perfect opportunity for you.

Salary: $18/hr + gratuity
Shifts: Full-time/Permanent. Weekdays, weekends, days and evenings.

Join our team and be a part of creating a memorable takeaway coffee experience for our valued customers.

Key Responsibilities

• Greet customers with a warm and friendly demeanor as they approach the counter.
• Take customer orders accurately and efficiently, ensuring attention to their specific preferences and dietary requirements.
• Prepare and serve a variety of high-quality coffee beverages, including espresso, cappuccinos, lattes, and teas, adhering to our established recipes and standards.
• Operate coffee-making equipment, such as espresso machines, grinders, and brewers, maintaining cleanliness and ensuring proper maintenance.
• Handle cash transactions, including accepting payments, issuing change, and providing receipts, while maintaining accuracy and efficiency.
• Maintain a clean and organized counter area, ensuring supplies are stocked, condiments are readily available, and the workspace is tidy throughout the day.
• Provide prompt service, striving to minimize waiting times for customers during busy periods.
• Respond to customer inquiries, provide product information, and make recommendations based on their preferences.
• Up-sell additional menu items, such as pastries or snacks, to enhance the customer experience and maximize sales.
• Collaborate with the team to maintain high levels of customer satisfaction and resolve any customer complaints or issues in a professional and timely manner.
• Adhere to all health and safety regulations, including proper food handling, storage, and cleanliness procedures.
• Stay up-to-date with the latest coffee trends and industry developments to continuously improve your knowledge and skills.

Requirements

• Previous experience in a customer service or food service role is preferred but not required; we are willing to train the right candidate.
• Passion for coffee and a genuine interest in providing exceptional customer service.
• Strong communication and interpersonal skills, with the ability to interact effectively with customers and team members.
• Excellent attention to detail and the ability to multitask in a fast-paced environment.
• Basic math skills for cash handling and transactions.
• Flexibility to work varying shifts, including early mornings, evenings, weekends, and holidays.
• Ability to maintain composure and professionalism during peak periods.
• Knowledge of health and safety regulations related to food service.

Basecamp Resorts is an equal opportunity employer. We are dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to fostering diversity and inclusion and celebrate differences. We comply with all federal, provincial and local laws that prohibit discrimination when making all decisions about employment. We welcome all applications from a wide range of candidate. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at [e-mail] to discuss your needs confidentially.

1 Silvertip Trail, Canmore, AB T1W 2Z7, Canada