Tactical Security Guard - Concierge - Full Time

Allied Universal; Edmonton; On-site; CAD 29,000 - 30,000; Full time

Benefits offered by this job

Career growth opportunities

Health and dental benefits

Paid training

Job summary

Allied Universal is seeking a Tactical Security Guard - Concierge for a full-time position in Edmonton, Alberta. The role focuses on a hands-off security approach with de‑escalation and strong customer service, patrolling the property, and maintaining safety standards.

Ideal candidates have 1–2 years of tactical security experience, a BC Security Guard License, and First Aid/CPR certification. Shifts are Monday to Friday, 0630–1430, with a pay rate of CAD 21–22 per hour.

Qualifications

• High school diploma or equivalent.
• First Aid/CPR certification required.
• 1–2 years of tactical security guard experience preferred.
• Valid BC Security Guard License.
• Good verbal and written communication skills.
• Ability to stand/walk for extended periods and lift up to 40 pounds.

Responsibilities

• Conduct interior and exterior patrols of the property.
• Maintain a visible security presence to deter unauthorized activity.
• Monitor CCTV and access control systems and respond to incidents.
• Prepare detailed incident reports in a timely manner.
• Provide exceptional customer service to tenants, visitors, and contractors.
• Enforce site rules and assist with visitor management as required.
• Coordinate with property management and emergency services when needed.

Skills

Verbal communication

Written communication

Conflict de-escalation

Observation skills

Customer service

Independent work

Report writing

Education

High school diploma or GED

First Aid/CPR certification

Tools

Access control systems

CCTV monitoring

Incident management software

Job description

Overview

Company Overview: We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is Seeking Tactical Security Guard - Concierge - FULL TIME in Edmonton,Alberta.

Job Title

Tactical Security Guard - Concierge

Job Location

Edmonton,Alberta

Job Type

Full-time

Pay Rate

$21 - $22 per hour

Shifts

Monday To Friday ; 0630-1430

Overview

We are seeking a professional, reliable, and customer-focused Tactical Security Professional - Full Time in Edmonton,Alberta to join our team. The successful candidate will provide a highly visible security presence while maintaining a safe and welcoming environment for tenants, customers, employees, and visitors. This position requires strong observation skills, excellent communication, professionalism, and the ability to respond appropriately to security incidents while following company policies and procedures.

This is a hands-off security position, requiring guards to use verbal de-escalation, conflict resolution, and strong communication skills to resolve situations whenever possible.

Requirements

• Minimum of 1-2 years of Tactical Security Guard experience is required.
• AST (Advanced Security Training) Certificate is considered an asset.
• Valid BC Security Guard License.
• First Aid/CPR Certification (required).
• Excellent verbal and written communication skills.
• Strong observation, decision-making, and problem-solving abilities.
• Demonstrated experience in conflict de-escalation and maintaining professionalism in high-pressure situations.
• Experience conducting foot patrols, responding to incidents, and completing detailed incident reports.
• Knowledge of trespass enforcement, access control, and emergency response procedures.
• Strong customer service skills with the ability to interact professionally with tenants, visitors, and the public.
• Ability to work independently with minimal supervision.
• Basic computer skills and experience using report-writing software.
• Ability to stand and walk for extended periods.
• Ability to work rotating shifts, including days, evenings, nights, weekends, and holidays.
• Must be at least 18 years old.
• High school diploma or equivalent/GED or equivalent work experience
• Ability to stand or walk for extended periods, occasionally climb stairs, and lift or carry up to 40 pounds.

Responsibilities

• Experience working at high-profile commercial, residential, retail, or mixed-use properties.
• Experience with access control systems, CCTV monitoring, and incident management.
• Strong conflict resolution and de-escalation skills.
• Conduct regular interior and exterior patrols of the property.
• Maintain a visible security presence to deter unauthorized activity, theft, vandalism, and other security concerns.
• Monitor CCTV, access control, alarm systems, and other security technologies.
• Respond promptly and professionally to incidents, emergencies, and calls for service.
• Provide exceptional customer service and assistance to tenants, residents, visitors, and contractors.
• Enforce property rules, regulations, and site-specific procedures.
• Assist with access control and visitor management as required.
• Investigate and document incidents, accidents, and unusual occurrences.
• Identify and report safety hazards, maintenance concerns, and security vulnerabilities.
• Support emergency response procedures and coordinate with emergency services when required.
• Complete accurate reports, logs, and electronic documentation in a timely manner.
• Work collaboratively with property management and other stakeholders to maintain a safe and professional environment.

Benefits

• Opportunities for career growth and advancement.
• Comprehensive health and dental benefits
• Paid training and development programs.

Disclaimer

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.

Closing

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID

2026-1683773