Systems Testing/QA Specialist (RQ11501) Government Services Integration Cluster

Softline™ Technology Inc.; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Onsite in Toronto

Job summary

Softline™ Technology Inc. is seeking a senior Quality Assurance Specialist to lead testing strategy, planning, and automation for enterprise systems in Toronto.

You will drive GUI and non-GUI testing, coordinate UAT, and work with development and operations teams to ensure quality across releases. Applicants should have 10+ years of experience in software testing, strong knowledge of QA methodologies, and hands-on experience with JIRA, Azure DevOps, Selenium, and CI/CD practices.

Qualifications

• Minimum 10 years of software testing in enterprise IT environments.
• Experience creating and maintaining test strategies, plans, and scripts.
• Hands-on testing in Agile, with UAT and QA governance.
• Familiarity with accessibility and regulatory compliance (AODA is Ontario specific).
• Strong knowledge of CI/CD and defect tracking tools.

Responsibilities

• Plan and organize testing efforts across GUI and non-GUI systems.
• Develop and execute test scripts, perform functional, integration, system, and regression tests.
• Collaborate with developers, analysts, and project managers to clarify requirements.
• Identify, document, and track defects using ALM, JIRA, Azure DevOps.
• Automate test cases and integrate into CI/CD pipelines.
• Conduct performance, stress, and load testing; ensure data integrity.
• Maintain test documentation and release notes.

Skills

Testing strategy

Test planning

Agile methodologies

UAT facilitation

CI/CD integration

Automated testing

Regression testing

Education

Bachelor's degree in Computer Science or related field

Tools

JIRA

ALM

Azure DevOps

Bugzilla

TestRail

Zephyr

Selenium

Postman

JMeter

LoadRunner

OpenText UFT

Job description

Responsibilities

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
• The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems.
• Executes functional, integration, system, and regression tests.
• Validates that the system behaves as expected under various conditions.
• Identifies, document, and track software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps.
• Works closely with developers to reproduce and resolve issues.
• Develops and maintains automated test scripts using tools like Micro Focus, OpenText™ UFT, Selenium, TestComplete, or Postman.
• Integrate automated tests into CI/CD pipelines.
• Conduct performance, stress, and load testing to ensure the system can handle expected user traffic and data volumes.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
• Collaborate with developers, business analysts, and project managers to clarify requirements and ensure quality.
• Participate in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives.
• Maintain detailed documentation of test results, test coverage, and quality metrics.
• Provide input for user manuals and release notes.
• Ensure testing processes comply with industry standards and regulatory requirements.

General Skills

• Experience in planning, organizing and implementing testing efforts at the specified experience level
• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
• Experience executing functional tests, non-functional tests and systems level integration tests
• Experience supporting user acceptance testing and participating in UAT activities
• Experience with quality assurance principles, practices, tools and structured methodologies
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
• Knowledge and experience in all phases of the Systems Development Life Cycle
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
• A team player with a track record for meeting deadlines
• Knowledge of one or more automated testing tools
• Knowledge of system, integration, regression, and acceptance testing.
• Familiarity with Agile, Scrum, and Waterfall methodologies.
• Demonstrated ability to write clear, comprehensive test cases and execute them effectively.
• Experience with tools like ALM, JIRA, Bugzilla, TestRail, Zephyr, etc.
• Familiarity with tools like Selenium, Cypress, or Postman for API testing.
• Understanding of scripting languages (e.g., Python, JavaScript, Bash) for automation or test data setup.
• Demonstrated ability to write queries to validate data and perform backend testing.
• Clear grasp of the software development and testing life cycles.
• Experience conducting basic security testing and collaborating with security specialists for deeper penetration testing.
• Experience developing and managing robust test data strategies, including generating realistic and sufficient test data, ensuring data privacy, and managing test data environments.
• Validates data integrity, consistency, and accuracy across various system components and databases, performing data migration and transformation testing as needed.
• Experience developing and executing performance test scripts using tools like JMeter or LoadRunner, and analyzing performance bottlenecks and system scalability.

Desirable Skills

• Knowledge and experience in at least one programming language
• Experience in the use of information retrieval packages
• Knowledge and understanding of testing methods in an object-oriented environment
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Experience planning and organizing testing efforts for both large and small systems
• Experience coding automated test scripts to produce sets of automated test cases
• Experience testing Commercial Off-the Shelf Applications (COTS)

Experience Requirements

Core Skills and Experience – 40 %

• 10+ years of experience in software testing in enterprise-level IT environments and large-scale systems
• Hands-on working experience in manual testing and automated testing tools and frameworks.
• Deep understanding of Agile, Scrum, and Waterfall testing methodologies.
• Extensive experience with AODA testing and compliance
• Experience creating and maintaining test strategies, test cases and scripts, as well as test reports.
• Experience in test automation tools such as Selenium or Postman for API testing.
• Experience with performance testing tools like JMeter, LoadRunner, or similar.
• Experience with defect tracking tools like JIRA, Azure DevOps, or similar.
• Proven expertise in end-to-end testing of complex systems, ensuring coverage of all functional and non-functional requirements.
• Knowledge of QA compliance standards and security testing best practices.

Technical Skills and Experience – 35%

• Strong understanding of databases such as SQL, Oracle.
• Knowledge of cloud technologies such as Azure, AWS.
• Knowledge of CI/CD pipelines and integration tools like Jenkins, Git, or GitLab.

Soft Skills- 20%

• Strong communication skills; both written and verbal
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large team and work closely with other individual team members
• Proven analytical skills and systematic problem solving
• Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change

Public sector Experience- 5%

OPS quality assurance standard and practices.

Supplier Comments

Closing Date/Time: 2026-09-09, 12:00 p.m.

Max submission: 1 (one)

5 days onsite

Must Have

• 10+ years of experience in software testing in enterprise-level IT environments and large-scale systems
• Hands-on working experience in manual testing and automated testing tools and frameworks.
• Deep understanding of Agile, Scrum, and Waterfall testing methodologies.
• Experience with performance testing tools like JMeter, LoadRunner, or similar.
• Experience with defect tracking tools like JIRA, Azure DevOps, or similar.
• Proven expertise in end-to-end testing of complex systems, ensuring coverage of all functional and non-functional requirements.
• Knowledge of cloud technologies such as Azure, AWS.
• Knowledge of CI/CD pipelines and integration tools like Jenkins, Git, or GitLab.