Systems Testing/QA Specialist at SOFTLINE TECHNOLOGY

SOFTLINE TECHNOLOGY; Toronto; On-site; CAD 65,000 - 85,000; Full time

Job summary

SOFTLINE TECHNOLOGY is seeking a full-time on-site QA Tester in Toronto, ON to join a dynamic product team. You will collaborate with product managers and developers to design test strategies, create manual test scripts and data, and execute diverse testing types across front-end and back-end systems.

Strong knowledge of testing methodologies, automation tools, and Azure DevOps is required, along with excellent communication in English.

Qualifications

• Knowledge of at least one programming language and testing methods in OO environments.
• Experience with SQL/PLSQL for data extraction and analysis.
• Experience using automated testing tools and DevOps-related testing.
• Experience with Azure DevOps or equivalent for scripting and approvals.
• Excellent written and verbal communication in English.
• Experience with accessibility tools (JAWS/NVDA) and testing tools.

Responsibilities

• Collaborates with product managers, owners, and technical teams to develop test strategies and plans.
• Supports manual testing to create test scripts, cases, and scenarios.
• Plans and creates test data for each test phase.
• Executes tests across functional, integration, regression, load, performance, and accessibility testing.
• Coordinates testing across front-end and back-end components/environments.
• Documents test results and defects using Azure DevOps.
• Participates in requirement workshops, sprint reviews, and walkthroughs.
• Ensures quality throughout the agile/iterative lifecycle and post-release validation.

Skills

Programming language knowledge

SQL/PLSQL

Testing tools experience

Azure DevOps experience

Communication skills

English proficiency

Tools

Katalon Studio

Azure DevOps

JAWS/NVDA

Job description

This Full time on site position offers great opportunities for career growth. Toronto, ON, CA.

Responsibilities

• Collaborates with product managers, product owners, and technical team to develop test strategies and test plans
• Strong understanding of manual testing practices to support developing manual test scripts, test cases and/or test scenarios
• Assist with planning and creating test data as it relates to each test phase
• Executes quality assurance and testing activities for various types of testing such as integration testing, functional testing, regression testing, unit testing, load testing, performance testing, and accessibility testing
• Plans and organizes testing efforts in both front-end and back-end application components/environments
• Communicate test results regularly through reports that summarize test completion and defects found
• Help with the implementation of the project technical testing strategy and methodology. This includes testing of integration points and interfaces and non-functional requirements (e.g. fail-over, component response times, data integrity, security)
• Evaluate test results against acceptance criteria to determine successful completion of the sprint increment
• Defines and measures acceptance criteria for test cases
• Record all defects/issues in the Cluster’s defect reporting tool (Microsoft Azure DevOps), including detailed descriptions, screenshots, and steps to re-produce
• Participate in elicitation and business requirement workshop sessions, sprint reviews and/or walkthrough meetings
• Work with cross-functional teams to ensure quality throughout the agile / iterative solution development lifecycle
• Conducts post-release / post-implementation testing

Experience Requirements

• Experience in planning, organizing and implementing testing efforts at the specified experience level
• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
• Experience executing functional tests, non-functional tests and systems level integration tests
• Experience supporting user acceptance testing and participating in UAT activities
• Experience with quality assurance principles, practices, tools and structured methodologies
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
• Knowledge and experience in all phases of the Systems Development Life Cycle
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
• A team player with a track record for meeting deadlines
• Knowledge of one or more automated testing tools

Mandatory Skills

• Knowledge and experience in at least one programming language
• Experience in the use of information retrieval packages
• Knowledge and understanding of testing methods in an object-oriented environment
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Experience planning and organizing testing efforts for both large and small systems
• Experience coding automated test scripts to produce sets of automated test cases
• Experience testing Commercial Off-the Shelf Applications (COTS) QA/Testing Skills (25)
• Working on large complex application development projects (Web-based applications preferred)
• Working in an Agile distributed development environment with project team working over virtual collaboration tools (e.g. TEAMS or equivalent)
• Working in an enterprise CLOUD platform (e.g. Azure or equivalent)
• Proven experience in the use of a SQL/PLSQL tool to review and extract data from database
• Proven experience in developing end-to-end data migration ETL test plan, functional scenarios, integration workflows, Web-based UI testing, functional, regression, smoke, performance, load and stress testing plans
• Proven experience in developing AODA test plan
• Proven experience in the using test automation tools within the DevOps field, developing strategies and managing the testing life cycle
• Experience with Azure DevOps tool (or equivalent) for developing complete testing scripts and approval processes

Business Analysis Experience (20)

• Demonstrated experience in business and systems analysis in a cloud environment
• Demonstrated experience in requirements gathering and development of user stories
• Experience creating requirements artefacts in an Agile project environment using DevOps
• Strong understanding of data modeling, data analysis, report writing
• Demonstrated experience in creating required business analysis artifacts pertaining to business modernization initiatives, new workflows, particularly business analysis requirements & deliverables to perform gap analysis that will enable the modernizing a new solution to achieve business efficiencies
• Demonstrated experience in Agile methodology

Technical Experience (15)

• Proven record in developing complex test cases, hands-on test execution, defect management
• Strong experience with SQL/PLSQL tool and data extraction and analysis
• Hands on skills with AODA testing tools (e.g. JAWS, NVDA)
• Familiar with Vulnerability Testing tools and Performance Load Testing tools
• Hands on skills with Azure DevOps tool (or equivalent) for creating and executing testing scripts
• Hands‑on skills with coding / modification and execution of automated test scripts using Katalon Studio or equivalent
• Hands‑on skills with Java-based UI testing and Backend testing

Defect Management Skills (20)

• Demonstrated experience in defect management process, using defect management tools, and reporting defect status (e.g. DevOps)
• Demonstrated experience in identifying, tracing, isolating and replicating problems and successfully conducting root cause analysis
• Experienced with using defect management tools such as DevOps or equivalent Document, track and elevate issues as appropriate, using DevOps or equivalent tools/means
• Experience with Agile Scrum methodology
• Demonstrated Experience with Agile Sprint Management and defect tracking and testing life cycle management using Azure DevOps or equivalent
• Experience troubleshooting and investigating: Identify problems, Prioritize problems, isolate them and problem root cause analysis, and trouble shooting

Communication and Interpersonal Skills (20)

• Demonstrated good personal, analytical and communication skills
• Excellent English language verbal and written communication skills
• Articulate, detail oriented, hard-working, team player being able to work under pressure
• Strong collaboration and negotiation skills.
• Good research skills and quick learner

Supplier Comments Closing Date/Time: 2026-08-12, 12:00 p.m.

Max submission: 1 (one)

Assignment Type: Hybrid – 3 days in office