Senior System testing/QA Specialist

NLB Services; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

NLB Services is seeking a Systems Testing/QA Specialist to join our Toronto team in a hybrid role (3 days in office). The candidate will collaborate with product managers, owners and technical teams to define test strategies and craft manual test plans across front-end and back-end components.

The role emphasizes rigorous manual testing, test data planning, and regular defect reporting using Azure DevOps, with strong skills in SQL/PLSQL and accessibility testing.

Qualifications

• Experience planning and executing testing across multiple phases.
• Ability to design test data and test scripts for various environments.
• Strong understanding of QA concepts, methodologies and tools.
• Experience in UAT and defect lifecycle management.
• Knowledge of accessibility and OS/applications testing standards.

Responsibilities

• Collaborate with product managers and developers to define test strategies.
• Develop and execute manual test scripts and test cases.
• Plan test data, environments and testing activities for sprints.
• Conduct integration, functional, regression, load and accessibility testing.
• Document results with reports and defect details in Azure DevOps.
• Support test strategy implementation and verify acceptance criteria.
• Participate in agile ceremonies and cross-functional reviews.
• Perform post-release testing and ensure quality across features.

Skills

Manual testing

Test planning

Agile/Scrum

Analytical thinking

Communication

Defect tracking

Test data management

Front-end testing

Back-end testing

UAT support

Problem solving

Documentation

Tools

Azure DevOps

Katalon Studio

SQL/PLSQL

JAWS/NVDA (Accessibility tools)

Job description

Requisition Title: Systems Testing/QA Specialist

Requisition Location: Toronto, ON (Hybrid - 3 days in office)

Start Date: 2026-08-10

End Date: 2027-03-31

Note: Government or Ministry experience is must.

Title: Systems Testing/QA Specialist

Description

Responsibilities

• Collaborates with product managers, product owners, and technical team to develop test strategies and test plans
• Strong understanding of manual testing practices to support developing manual test scripts, test cases and/or test scenarios
• Assist with planning and creating test data as it relates to each test phase
• Executes quality assurance and testing activities for various types of testing such as integration testing, functional testing, regression testing, unit testing, load testing, performance testing and accessibility testing
• Plans and organizes testing efforts in both front-end and back-end application components/environments
• Communicate test results regularly through reports that summarize test completion and defects found
• Help with the implementation of the project technical testing strategy and methodology. This includes testing of integration points and interfaces and non-functional requirements (e.g. fail-over, component response times, data integrity, security)
• Evaluate test results against acceptance criteria to determine successful completion of the sprint increment
• Defines and measures acceptance criteria for test cases
• Record all defects/issues in the Cluster’s defect reporting tool (Microsoft Azure DevOps), including detailed descriptions, screenshots, and steps to re-produce
• Participate in elicitation and business requirement workshop sessions, sprint reviews and/or walkthrough meetings
• Work with cross-functional teams to ensure quality throughout the agile / iterative solution development lifecycle
• Conducts post-release / post-implementation testing

Skills

Experience and Skill Set Requirements

General Skills

• Experience in planning, organizing and implementing testing efforts at the specified experience level
• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
• Experience executing functional tests, non-functional tests and systems level integration tests
• Experience supporting user acceptance testing and participating in UAT activities
• Experience with quality assurance principles, practices, tools and structured methodologies
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
• Knowledge and experience in all phases of the Systems Development Life Cycle
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
• A team player with a track record for meeting deadlines
• Knowledge of one or more automated testing tools

Mandatory Skills

• Knowledge and experience in at least one programming language
• Experience in the use of information retrieval packages
• Knowledge and understanding of testing methods in an object-oriented environment
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Experience planning and organizing testing efforts for both large and small systems
• Experience coding automated test scripts to produce sets of automated test cases

QA/Testing Skills (25)

• Working on large complex application development projects (Web-based applications preferred)
• Working in an Agile distributed development environment with project team working over virtual collaboration tools (e.g. TEAMS or equivalent)
• Working in an enterprise CLOUD platform (e.g. Azure or equivalent)
• Proven experience in the use of a SQL/PLSQL tool to review and extract data from database
• Proven experience in developing end-to-end data migration ETL test plan, functional scenarios, integration workflows, Web-based UI testing, functional, regression, smoke, performance, load and stress testing plans
• Proven experience in developing AODA test plan
• Proven experience in the using test automation tools within the DevOps field, developing strategies and managing the testing life cycle
• Experience with Azure DevOps tool (or equivalent) for developing complete testing scripts and approval processes

Business Analysis Experience (20)

• Demonstrated experience in business and systems analysis in a cloud environment
• Demonstrated experience in requirements gathering and development of user stories
• Experience creating requirements artefacts in an Agile project environment using DevOps
• Strong understanding of data modeling, data analysis, report writing
• Demonstrated experience in creating required business analysis artifacts pertaining to business modernization initiatives, new workflows, particularly business analysis requirements & deliverables to perform gap analysis that will enable the modernizing a new solution to achieve business efficiencies
• Demonstrated experience in Agile methodology

Technical Experience (15)

• Proven record in developing complex test cases, hands‑on test execution, defect management
• Strong experience with SQL/PLSQL tool and data extraction and analysis
• Hands on skills with AODA testing tools (e.g. JAWS, NVDA)
• Familiar with Vulnerability Testing tools and Performance Load Testing tools
• Hands on skills with Azure DevOps tool (or equivalent) for creating and executing testing scripts
• Hands on experience with coding / modification and execution of automated test scripts using Katalon Studio or equivalent
• Hands‑on skills with Java‑based UI testing and Backend testing
• Demonstrated experience in defect management process, using defect management tools, and reporting defect status (e.g. DevOps)
• Demonstrated experience in identifying, tracing, isolating and replicating problems and successfully conducting root cause analysis
• Experienced with using defect management tools such as DevOps or equivalent
• Document, track and elevate issues as appropriate, using DevOps or equivalent tools/means
• Experience with Agile Scrum methodology
• Demonstrated Experience with Agile Sprint Management and defect tracking and testing life cycle management using Azure DevOps or equivalent
• Experience troubleshooting and investigating: Identify problems, Prioritize problems, isolate them and problem root cause analysis, and trouble shooting

Communication and Interpersonal Skills (20)

• Demonstrated good personal, analytical and communication skills
• Excellent English language verbal and written communication skills
• Articulate, detail oriented, hard-working, team player being able to work under pressure
• Strong collaboration and negotiation skills.
• Good research skills and quick learner

Assignment Type: Hybrid - 3 days in office

Must Have:

• Working on large complex application development projects (Web-based applications preferred)
• Demonstrated experience in business and systems analysis in a cloud environment
• Proven experience in the use of a SQL/PLSQL tool to review and extract data from database
• Proven experience in developing end-to-end data migration ETL test plan, functional scenarios, integration workflows, Web-based UI testing, functional, regression, smoke, performance, load and stress testing plans
• Hands on skills with Azure DevOps tool (or equivalent) for creating and executing testing scripts