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Join the Winnipeg Airports Authority as a Systems & Support Technician, where you'll be pivotal in ensuring smooth IT operations at our international airport. This permanent full-time position offers an opportunity to deliver exceptional customer service while supporting various IT systems. We provide a competitive salary, full benefits, and a commitment to professional growth within a diverse team.
The Organization
The Winnipeg Airports Authority (WAA) is a community-based, non-share capital corporation that operates, manages, maintains, and invests in the Winnipeg Richardson International Airport and affiliate businesses.
WAA is a critical player in the development of one of Canada’s strategic transportation hubs. As a perennial “Manitoba Top Employer”, WAA prides itself as an organization that attracts engaged employees with the right combination of skills, values, and attitude to help us achieve our mission of connecting communities. http://www.waa.ca.
Job Title: Systems & Support Technician
Reports to: Manager, IT Service Desk
Type: Permanent, Full Time
Closing Date: July 14, 2025
The Opportunity
Reporting to the Manager, IT Service Desk, the Systems & Support Technician plays an integral role in the daily IT operations of the Airport exercising our organizational IT Service Management (ITSM) best practices in deliverance of exceptional customer service and problem resolution. This position will provide over the phone and front facing first line incident support and preventative maintenance for all IT Common Use systems and users in the Air Terminal building as well as corporate systems spread throughout the Airport Campus, Airport Security Systems, and Vendors with “shared services” agreements.
Responsibilities include:
Selection Criteria include:
Work with us!
Condition of employment is the ability to obtain and maintain an Airport Restricted Area Identification Card.
Winnipeg Airports Authority is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility. We encourage all qualified applicants experiencing barriers to equity to self-identify in their application.
Accommodations are available upon request during the assessment and selection process.