Systems Programmer

Mount Allison University; Sackville; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading university in Canada is seeking a System Programmer to manage computing infrastructure and support system management automation. The ideal candidate will have experience in IT, proficiency in programming, and familiarity with cloud services. Responsibilities include installation and maintenance of critical systems and providing support to faculty research projects. This role offers a diverse and inclusive work environment.

Qualifications

• Solid understanding of computer system and network fundamentals.
• Demonstrated ability to quickly learn new skills and adapt to changes.
• Two or more years’ experience in an Information Technology environment.
• Programming and/or scripting skills in UNIX or Windows.
• Experience with PowerShell and Python is an asset.
• Experience with cloud infrastructure platforms like AWS, GCP, or Azure.
• Experience with Microsoft 365 administration including MS Graph API.
• Troubleshooting skills for system and application problems.
• A Bachelor's degree in Computer Science or a related field is expected.

Responsibilities

• Operate, configure and manage computing infrastructure.
• Responsible for system management automation tasks.
• Installation and support of servers and applications.
• Work collaboratively with staff on projects.
• Provide system support to Computing Services staff.
• Maintain mission-critical university systems.

Skills

Understanding of computer system and network fundamentals

Ability to quickly learn new skills

Experience in Information Technology environment

Programming skills in UNIX or Windows

Experience with PowerShell and Python

Experience with web services APIs

Experience with cloud infrastructure platforms (AWS, GCP, Azure)

Microsoft 365 administration experience

Troubleshooting system and application problems

Bachelor's degree in Computer Science or related field

Education

Bachelor's degree in Computer Science or related field

Job description

Position description

The System Programmer is a member of the Computing Services Operations team, operating, configuring and managing computing infrastructure in a rapidly changing environment. Responsible for development and operation of system management automation tasks; assists in the evaluation, selection, installation and maintenance of systems software and hardware; installation and management of local and vendor-supplied software and management tools; monitor resource utilization and reliability; provides system-level technical support to other Computing Services staff; contributes to system documentation and operating procedures; Assists in planning, developing and implementing web projects/services; complex technical work involving support of enterprise systems and cloud services; duties are often project-based requiring becoming familiar with new technology and developing new skills; and other related duties.

• Primary responsibility for installation and maintenance of Virtual Machine Infrastructure server hardware and other components.
• Primary responsibility for installation and maintenance of Virtual Machine Infrastructure software components.
• Installation, maintenance, and support of servers, relational database systems, and applications. Develop new skills for new projects and systems (e.g. Virtualization, Cloud Platforms, Content Management System)
• Primary responsibility for several mission-critical university systems (e.g. Moodle, Public Web Servers, Content Management System).
• Maintenance and organization of on-premises data centre.
• Develop, maintain, and support of system automation, deployment and orchestration platforms.
• Requirements Analysis - consult with internal and end users to determine system and application requirements.
  
  

Key Relationships and Contacts

• Work collaboratively with staff on projects and provide system support to other Computing Services staff.
• Provide technology support for faculty research projects.
• Work with internal and external clients and partner institutions on joint projects (may include work at client and partner sites).
• Work with vendors and consultants for installation and maintenance of infrastructure systems and applications.
• Work with Educational Technology staff to support learning management software.
  
  

Accountability , Decision Making, and Problem Solving

• Primary responsibility for several mission-critical university systems.. Decision-making and the impact of errors is more significant for these systems.
• Administrative access to the university’s (and clients’ and partners’) computing infrastructure. Decisions and mistakes will impact the operation of these institutions (e.g. recruitment and registration and procedures, access to course materials, online donations, e-mail, web sites, etc.)
• Work objectives are determined in conjunction with the supervisor; there is considerable latitude with respect to how work is performed.
• Responsibility for and access to systems and applications that store and process sensitive university information including personal (student, alumni, etc.), financial, and academic (grades).
• Responsibility for security and protection of systems, applications and data.
• Planning, analysis, problem solving, and creativity is required for most tasks.
  
  

Other

• Works carefully in highly controlled secure environments. Control and monitor access by vendors and consultants.
• Schedule is normally Monday to Friday 8:30 AM to 4:30 PM, but can vary on an occasional basis (e.g. after-hours upgrades, system emergencies).
• Continuing study is required to develop and maintain skills and knowledge. This includes formal training and self-study.
  
  

Qualifications/skills

• Solid understanding of computer system and network fundamentals
• Demonstrated the ability to quickly learn new skills and adapt to changes.
• Two or more years’ experience in an Information Technology environment.
• Demonstrated programming and/or scripting skills in either a UNIX or Windows environment. Experience with PowerShell and Python is an assets
• Experience with web services APIs
• Experience with one or more cloud infrastructure platforms such as AWS, GCP, or Azure.
• Experience with Microsoft 365 administration, including automation using the MS Graph API is an asset.
• Experience troubleshooting system and application problems.
• A Bachelor's degree in Computer Science or a related field is expected. Equivalent combinations of education and experience will be considered.
  
  

If you are interested in the challenges and opportunities that this position has to offer, please forward your application to: Human Resources Department, Mount Allison University, 65 York St., Sackville, NB E4L 1E4 Fax: [phone], e-mail: [e-mail] Review of applications will begin on May 24, 2025.

Mount Allison is committed to diversity and inclusiveness. We encourage applications from members of racialized communities, Indigenous persons, persons with disabilities, and persons of all sexual and gender identities. We seek candidates with qualifications and knowledge to contribute specifically to the further diversification of our campus community.

At Mount Allison, we are committed to ensuring your interview experience is as comfortable and accessible as possible. If you require any accommodations or adjustments during the interview process, please do not hesitate to inform us. Your needs are important to us, and our dedicated team is here to support you.

Visit our website at www.mta.ca/employment for other employment opportunities at Mount Allison University or to register to receive e-mail notification of new opportunities.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.