Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada. We currently have a long-term, renewable contract for a Systems Team Lead with our IT consulting client that primarily supports North American clients on various website and backend infrastructure services.
Role(s) Required: Systems Manager
Location: Remote (anywhere in Canada/USA/South America, but must be able to work on EST with the Canadian team)
Required Start Date: ASAP
Required End Date: 12 months + renewable annually
Type: Contract
Total Hours Approved Per Role: 40h/week
Rate: $60,000 - $65,000/year
Client Location: US/Canada
Summary:
Reporting directly to the CTO, the Systems Manager will oversee the Systems department, responsible for the technical management, operations, maintenance, and support of large-scale production websites and networks.
Responsibilities include:
- Chief responsibility over systems and networks.
- Maintain vendor relationships for technical infrastructure.
- Collaborate with Development Team Leads and Project Management to manage website projects and approve releases.
- Participate in planning and project discussions with senior management.
- Assess risks and implement necessary changes to systems.
- Ensure high levels of network and systems security, reporting concerns to the CTO.
- Design system and network architecture, including capacity planning and performance tuning.
- Act as escalation point for production issues, coordinating resolution efforts.
- Manage risk, redundancy, and backups based on business needs.
- Supervise and motivate team members, maintaining healthy team dynamics.
- Provide technical assistance across various company departments.
- Perform special projects as assigned by the CTO.
Additional Responsibilities:
- Technical supervision of about 7 Systems Administration staff.
- Mentoring and providing technical support to staff.
- Lead by example and provide performance feedback.
- Facilitate problem-solving and team collaboration.
- Participate in on-call rotations (12pm-8pm EST, weekly).
- Other duties as assigned.
Job Requirements:
- 5+ years of experience with LAMP stack (Linux, Apache, MySQL, PHP).
- At least 2+ years of management/leadership experience in a tech environment.
- Support experience with web servers.
- Strong background with SAN storage (NFS and iSCSI).
- Proficiency with ELK stack (Elasticsearch, Kibana, Beats, Logstash).
- Experience adding/removing nodes, expanding and rebuilding clusters, and using InfluxDB.
- Knowledge of TCP/IP, BGP, and OSPF.
- Hands-on Linux system administration experience.
- Advanced network administration skills, including routing, switching, and security.
- Excellent problem-solving and communication skills.
- Understanding of software development lifecycle.
- Strong documentation and organizational skills.
- Extensive experience with MySQL, LAN/WAN/VPN, firewall tech, cloud platforms (OpenStack, oVirt, RHEV), hardware, SAN, load balancing, backup, security, and automation tools (Ansible, Puppet).
- Experience with various web technologies.