Systems Integration Consultant

Agiloft; Canada; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading software company is seeking a Systems Integration Consultant who will engage with clients to integrate solutions using Workato and other APIs. The ideal candidate has over 5 years in the SaaS sector, excellent communication skills, and a strong background in system integrations. This role requires a detail-oriented problem solver who's able to work with enterprise systems like Salesforce and Oracle. Travel may be required up to 10%.

Benefits

Diverse and inclusive workplace

Remote work options

Flexible working hours

Qualifications

• 5+ years in high tech software/SaaS with at least 2 years in a customer-facing role.
• Extensive experience in setting up system integrations using industry standard API protocols.
• Hands-on experience delivering integrations using Workato.

Responsibilities

• Collaborate directly with customers to ensure successful integration.
• Design, configure, and implement APIs and Workato solutions.
• Provide advisory support to Systems Integration Partners.

Skills

Client Engagement

System Integration

Problem Solving

Analytical Skills

Communication Skills

Education

Bachelor’s degree in a technical discipline

Tools

Workato

SOAP/REST API

SQL

Python

Job description

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage.

Top analysts like Gartner, Forrester, and IDC agree, all showing Agiloft as a leader in the CLM space. Our no code platform is easily managed and administered by business users, which is why Agiloft is the contract you keep: nearly a full 100% of new customers are satisfied with their initial implementations, and some 97% of customers renew every year.

We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience.

Position Overview

As part of Agiloft’s Professional Services team, you will play a critical role in helping customers integrate Agiloft with their enterprise ecosystems. Agiloft provides connectors and out-of-the-box integrations with industry-standard systems such as Workato, Salesforce, Oracle, DocuSign, Adobe Sign, Microsoft Teams, SharePoint, Tableau, Power BI, Boomi, and Mulesoft, while also supporting custom integration needs.

As a Systems Integration Consultant, you will be a hands-on, client-facing, billable individual contributor within the Professional Services delivery team. You will design, configure, and implement integrations—leveraging Workato and API-based solutions—that connect Agiloft with systems such as Salesforce, Oracle, SAP S4Hana, and Coupa.

Job Responsibilities

• Client Engagement & Delivery
• Collaborate directly with customers and Agiloft’s Professional Services team to ensure successful integration of Agiloft with enterprise systems.
• Guide customers through available integration approaches and recommend best-fit solutions.
• Capture and define detailed requirements during the design phase and configure integrations during the build phase.
• Develop integration documentation, including technical specifications and mapping documents.
• Design, configure, test, and troubleshoot integrations using Workato and API-based solutions.
• Provide advisory support to Agiloft’s Systems Integration (SI) Partners through the Advisory Services Program.
• Achieve Professional Services utilization targets by delivering billable, high-quality consulting services.
• Sales & Pre-Sales Support
• Partner with the Professional Services Sales team to scope integration requirements and estimate consulting costs.
• Lead technical discussions with prospects during the pre-sales process to uncover ecosystem challenges and solution opportunities.
• Serve as the acknowledged subject matter expert on integration-related topics throughout the sales and delivery lifecycle.
• Product Expertise & Collaboration
• Build deep functional knowledge of Agiloft’s CLM platform and how it interacts with other enterprise systems.
• Partner with Product Management to identify and prioritize product and integration enhancements based on customer needs and technical obstacles.
• Collaborate cross-functionally with Sales, Product, and Professional Services to shape Agiloft’s integration roadmap.
• Knowledge Sharing & Team Enablement
• Develop scalable, reusable integration assets, templates, and best practices.
• Share expertise with colleagues and mentor team members to strengthen the overall integration delivery capability.
• Other duties as assigned
• Willingness to travel up to 10%

Required Qualifications

• 5+ years in high tech software/SaaS with at least 2 years in a customer-facing role
• Extensive experience setting up system integrations using SOAP/REST and industry standard API protocols
• Hands-on experience delivering integrations using Workato.
• Excellent communication (verbal and written), listening, and presenting skills
• Experience gathering requirements, scoping, and writing specifications
• Detail-oriented with an enthusiasm for solving problems in real-time
• Must have strong analytical, process validation and troubleshooting skills to understand system interfaces and be able to quickly analyze, troubleshoot and resolve system interoperability problems
• Experience working as part of a project team.

Preferred Qualifications

• Working knowledge of SQL, Python, or other programming languages desired
• Experience integrating with common CLM-adjacent systems, like Salesforce, Oracle, SAP S4Hana, Coupa, Workday, MS Dynamics
• Bachelor’s degree or master’s degree in a technical discipline

Ensuring a diverse and inclusive workplace is our priority. We are committed to an environment of acceptance where you are free to bring your full self to work. All employment decisions at Agiloft are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, national or social ethnic origin, sex, age, sexual orientation, gender identity and/or expression, parental status, marital status, Veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Applicants from underrepresented groups such as minorities, veterans, or individuals with disabilities encouraged to apply.