Systems Engineering Technologist

SMART Technologies; Calgary; On-site; CAD 65,000 - 85,000; Full time

Job summary

SMART Technologies seeks a detail-oriented Systems Engineering Technologist to support the development of interactive display products and related technologies. You will work with Systems Engineers and cross-functional teams, handling requirements, prototype coordination, testing, issue tracking and regulatory support.

The role centers on keeping projects organized, well-documented, and progressing efficiently by managing day-to-day engineering activities that enable successful product

Qualifications

• Degree or Diploma in Electrical Engineering Technology, Electronics Engineering Technology, Computer Engineering Technology, or a related field.

Responsibilities

• Support Systems Engineers in the development of new products from concept through production.
• Assist in the creation and maintenance of product requirements, specifications, and engineering documentation.
• Support design evaluation and tuning activities to achieve target product performance.
• Administer bug tracking database (Azure DevOps).
• Prepare engineering reports, meeting summaries, and technical documentation.
• Support requirement and test status tracking and reporting.
• Support configuration documentation, engineering changes and document releases throughout the product lifecycle (BOMs, ECOs).
• Support creation, maintenance, and execution of system-level test plans and procedures.
• Analyze, document, and report test results.
• Identify defects and support issue investigation and resolution activities.
• Manage engineering sample inventories and development hardware.
• Assist with build readiness reviews and prototype planning activities.
• Coordinate prototype maintenance activities between internal teams and maintain asset tracking system.
• Investigate product issues identified during development or sustaining.
• Perform troubleshooting and technical analysis of system-level issues.

Skills

Embedded systems

Documentation

Test planning

Cross-functional collaboration

Analytical problem solving

Requirements management

Technical writing

Team coordination

Education

Electrical Engineering Technology or related

Tools

Azure DevOps

Oscilloscopes

Power supplies

Multimeters

Protocol analyzers

BOMs and ECOs

Microsoft Office (Excel, PowerPoint)

Job description

SMART Technologies is an award-winning company that collaborates with bright minds around the world who believe in the power of innovation. We’re large enough to do great things but small enough that you don’t get lost in the crowd. Our continued success is possible because of our ‘Best in Class’ culture and unique talents of every individual at SMART.

Make an impact in education and business and beyond. Be a part of meaningful work that fuels connections across the globe. These are the connections that really matter - and inspire greatness. #WeAreSMART #ConnectionsThatMatter

Position Overview

We are seeking a detail-oriented Systems Engineering Technologist to support the development of interactive display products and related technologies. Working closely with Systems Engineers and cross-functional development teams, this role will provide hands-on support throughout the product development lifecycle, including requirements administration, prototype coordination, system testing, issue tracking, documentation, and regulatory support.

The successful candidate will help ensure projects are organized, well-documented, and progressing efficiently by managing many of the day-to-day engineering activities that enable successful product development and launch.

This position is ideal for an Engineering Technologist who enjoys a combination of technical investigation, product testing, project coordination, and cross-functional collaboration.

Key Responsibilities

Product Development Support

• Support Systems Engineers in the development of new products from concept through production.
• Assist in the creation and maintenance of product requirements, specifications, and engineering documentation.
• Support design evaluation and tuning activities to achieve target product performance.

Requirements, Defects & Documentation Management

• Administer bug tracking database (Azure DevOps)
• Prepare engineering reports, meeting summaries, and technical documentation.
• Support requirement and test status tracking and reporting
• Support configuration documentation, engineering changes and document releases throughout the product lifecycle (BOMs, ECOs etc)

System Verification & Design Testing

• Support creation, maintenance, and execution of system-level test plans and procedures.
• Analyze, document, and report test results.
• Identify defects and support issue investigation and resolution activities.

Prototype & Build Coordination

• Manage engineering sample inventories and development hardware.
• Assist with build readiness reviews and prototype planning activities.
• Coordinate prototype maintenance activities between internal teams and maintain asset tracking system.

Troubleshooting & Root Cause Analysis

• Investigate product issues identified during development or sustaining.
• Perform troubleshooting and technical analysis of system-level issues.
• Compile data and evidence required for engineering problem‑solving activities.

Continuous Improvement

• Identify opportunities to improve engineering processes and documentation practices.
• Assist in developing templates, standards, and best practices.
• Support implementation of new engineering tools and workflows.

Qualifications

Education

• Degree or Diploma in Electrical Engineering Technology, Electronics Engineering Technology, Computer Engineering Technology, or a related field.

Experience

• 2-5 years of experience supporting product development or engineering projects.
• Experience in product testing, validation, and technical documentation
• Experience working with electronic products, embedded systems, display technologies, or consumer electronics preferred.

Technical Skills

• Strong technical understanding of electronics and embedded systems.
• Strong skills with laboratory equipment such as oscilloscopes, power supplies, multimeters, and protocol analyzers.
• Experience executing structured test plans and documenting results.
• Experience with requirements management, bug tracking, and configuration management tools.
• Proficient with Microsoft Office applications, including Excel and PowerPoint.

Professional Skills

• Strong organizational and time-management skills.
• Excellent attention to detail.
• Ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills.
• Analytical and methodical problem‑solving approach.
• Ability to work effectively within cross-functional teams

At SMART, we are committed to fostering an inclusive, respectful, and equitable workplace where all individuals regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability can thrive. We welcome applications from all qualified candidates and are proud to be an equal opportunity employer.