Systems Engineer

MCAP Group of Companies; Southwestern Ontario; Hybrid; CAD 78,000 - 90,000; Full time

Job summary

MCAP Group of Companies seeks a Systems Engineer to join the Platform Services Team in Waterloo, Ontario. You will design, deploy, manage, and secure storage and compute infrastructure, and support server, OS, and cloud services to meet business needs.

The role emphasizes collaboration, automation, and reliability through documented processes, security practices, and DR/BC planning. A strong background in VMware, Windows Server, and cloud platforms is required.

Qualifications

• 5-7 years of relevant experience in systems engineering or IT operations.
• Strong experience with VMware vSphere and Windows Server environments.
• Experience with cloud services and automation technologies.
• Familiarity with ITIL processes and incident/problem management.

Responsibilities

• Design, deploy, and manage storage and compute infrastructure.
• Monitor and secure servers, OS, and cloud services.
• Contribute to DR/BC planning and documentation.
• Develop automation scripts and support system performance reporting.
• Provide training and guidance to IT users on new systems.

Skills

5-7 years exp

VMware vSphere

Windows Server

Cloud services

Automation

Scripting

ITIL familiarity

Education

Post-secondary degree or diploma in CS/Engineering

VMware Certification

ITIL Foundation Certification

Tools

SCCM

SCCM/SCOM

NetApp/Pure Storage

Job description

Systems Engineer - Platform Services Team

MCAP at a Glance

JoiningMCAP means you will be a part of our diverse workforce of highly talentedindividuals who are recognized for their expertise and success! At MCAP, yourprofessional expertise, commitment to teamwork and passion for serviceexcellence are recognized and rewarded with competitive total rewards offering,a career with continuous learning and development (formal & informaltraining), and exciting opportunities in a dynamic, entrepreneurialenvironment.

The Role

This position is responsible for the design, deployment, management, and security of storage and compute infrastructure for MCAP. This includes the planning, management and monitoring of the physical server and storage infrastructure, as well as the deployment, monitoring and management of the Operating Systems.

Strategy and Planning

• Collaborate with the team to assess near- and long-term capacity needs.
• Create and maintain documentation as it relates to infrastructure configuration, disaster recovery, processes, and service records.
• Work with appropriate stakeholders to define business requirements and systems goals, in order to identify and resolve business systems issues.
• Performs estimating, prioritizing, planning of tasks to reliably and consistently deliver according to plan.

Acquisition and Deployment

• Conduct research as directed on software and systems products to justify recommendations and to support purchasing efforts.
• Oversee new and existing equipment, hardware, software upgrades and cloud services
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making procurement decisions.

Operational Management

• Manage servers, cloud services, including database, e-mail and backup servers/services and their associated operating systems and software
• Contribute to system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
• Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
• Collaborate with staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Monitor and test system performance; prepare and deliver system performance statistics and reports.
• Provide orientation and training to IT users for all modified and new systems.
• Develop and test scripts, programs, code, and configuration in support of optimizing routine operations and tasks.
• Perform troubleshooting and root cause analysis in support of incident and problem management. Recommended options to address identified issues.

What You Bring To The Team

• 5-7 years relevant experience
• VMware /Microsoft MCSE/ ITIL work experience
• Extensive experience designing, deploying, and administering mission critical servers.
• Experience analyzing marketplace trends and determining applicability to MCAPs environment
• Designing and deployment of automation technologies
• Experience with design, implementation, and management of cloud services
• Experience with large scale storage and backup solutions; specifically, Veeam Backup.
• Incident, Change and Problem Management procedures – preferably in an ITIL driven environment.
• Installation and administration of virtual computing platforms (VMware vSphere version 8)
• Minimum knowledge of cloud native development practices and design patterns using private or public cloud providers required
• Basic understanding of cloud patterns and infrastructure management using private or public cloud providers required
• Minimum knowledge of cloud native development practices and design patterns using private or public cloud providers required
• Basic understanding of cloud patterns and infrastructure management using private or public cloud providers required
• Post-secondary degree or diploma in Computer Science, Engineering or a related field
• VMware Certification
• ITIL Foundation Certification
• 2019/2025 Windows enterprise server platforms.
• VMware vSphere
• Microsoft Systems Centre; specifically, SCCM, SCOM and Orchestrator
• SolarWinds SAM/VMAN
• SQL Server, MongoDB, MySQL, and queries
• Veeam Backup
• ServiceNow
• NetApp and Pure Storage
• Cohesity
• Container Technology (e.g., Docker, Kubernetes)
• Azure DevOps
• Linux (Red Hat, Ubuntu)
• VisualStudio
• Microsoftcertificate Authority
• HSM
• AI -Copilot
• BeyondTrust
• LaserVault

If this sounds like you and you are looking to be a part of one of Canada’s largest independent mortgage finance companies, then we want to hear from you!

Be A Part Of Something Great

MCAPis Canada’s largest independent MortgageFinance company withover $150 billion in assets under management providing mortgage solutions forresidential and commercial properties. For over 35 years,MCAP originates, trades, securitizes and services mortgages in offices acrossCanada. MCAP originates residential mortgages exclusively through the mortgagebroker channel as we believe that a professional mortgage broker is aconsumer's best option and MCAP actively promotes the services of mortgagebrokers across the country. MCAP is also a leader in the Canadian residentialconstruction lending market with over 25 years in the business. Our teams ofdedicated professionals serve a variety of developer, construction and lenderclients across Canada.

Position #: req2259

Employment Status: Permanent Full Time

Location: Waterloo; Ontario

Number Of Openings:1

Department: Corporate Services

Internal Job Title: Systems Engineer

Salary Range: $78,000 - $90,000

The above information in this description has been designed to indicate the general nature and level of work performed by employees in the position. It is not designated to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

MCAP provides equal opportunities for all applicants and is committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported throughout the recruitment and employment process. If you require accommodation, we will work with you to meet your needs.