Systems Analyst II - Health Systems

Intello Technologies Inc.; Burnaby; Remote; CAD 63,000 - 95,000; Full time

Job summary

A leading health technology provider in Canada is looking for a Systems Analyst to deploy and configure applications related to personal health records. The role involves collaborating with teams to resolve integration issues. Ideal candidates will have experience in MSFT environments, SQL, and strong problem-solving skills. A flexible work model is available, offering competitive salary and benefits including a performance bonus.

Benefits

Comprehensive rewards package

Minimum 3 weeks of vacation

Flexibility to work in-office or virtually

Generous company matched pension

Career growth opportunities

Qualifications

• 3+ years of experience in a similar role within a large, complex organization.
• Willing to work in a 24 x 7 on call rotation.
• Intermediate knowledge of English is required.

Responsibilities

• Participate in the installation of new software and software upgrades.
• Provide 3rd level and on-call support as necessary.
• Test, identify issues, troubleshoot to determine root cause.

Skills

3+ years experience with MSFT environment

3+ years experience with SQL

Windows Server 2019 - IIS 10

PowerShell

Strong problem-solving skills

Good understanding of data structures and logs

Tools

GitHub

JIRA

Confluence

Job description

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Jobs by Category: Technology Solutions

Job Function: Technology

Status: Full Time

Schedule: Regular

Description

Join our team and what we’ll accomplish together

As a global health and wellbeing provider, we at TELUS Health are focused on improving healthcare experiences through technology and human connection. We harness technology to connect healthcare providers and their patients, with the goal of creating better health experiences and building the healthiest communities and workplaces on the planet.

The Public Engineering team provides solutions for different Health Authorities in Canada. TELUS Health Space is one of them, allowing more than 2 millions Canadians to get easy access to their personal health information.

As a Systems Analyst you will play a key role in the deployment and configuration of various servers and applications as it relates to our Personal Health Record (PHR) platform. You will work alongside our business partners, solution architects, vendors and application development teams to investigate, resolve client and integration issues. System Analysts in the team own the deployment process for a cycle from the initial package to the final delivery.

What you’ll do:

• Participate in the installation of new software and software upgrades
• Maintain and build automation scripts
• Provide 3rd level and on-call support as necessary
• Test, identify issues, troubleshoot to determine root cause
• Track issues and ensure that they are resolved satisfactorily
• Develop and design automation tools to support your daily activities

Qualifications

What you bring

• 3+ years experience with MSFT environment
• 3+ years experience with SQL
• 3+ years of experience in a similar role within a large, complex organization
• Windows Server 2019 - IIS 10
• PowerShell
• Basic understanding of Networks
• Strong problem-solving skills
• Team player
• Solid understanding of MSFT operating systems
• Good understanding of data structures and logs
• Willing to work in a 24 x 7 on call rotation

Great-to-haves

• GitHub
• JIRA
• Confluence
• Microsoft Certified Solutions Associate (MCSA)

Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

#LI-REMOTE

Salary Range: $63,000-$95,000

Performance Bonus or Sales Incentive Plan: 10%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefitssuch as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.