Systems Analyst 9247-1911

Foilcon; Toronto; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

A leading company is seeking a Systems Analyst to provide technical expertise and project leadership in a hybrid role. The position involves supporting critical 911 communication systems and requires extensive knowledge in voice/data systems and emergency services standards. The ideal candidate will have a strong background in systems analysis and experience in high-pressure environments.

Qualifications

• 5+ years as a systems analyst.
• Experience in critical 24x7 environments.
• Understanding of emergency health services.

Responsibilities

• Provide senior technical expertise and project leadership for IT solutions.
• Advise clients and leverage public sector IT solutions.
• Participate in IT training and develop training materials.

Skills

Systems analysis

voice/data/radio/telecom engineering

network experience

operational discipline

RF testing

Education

Technical diploma or degree in electronics technology

Job description

Join to apply for the Systems Analyst 9247-1911 role at Foilcon

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Join to apply for the Systems Analyst 9247-1911 role at Foilcon

HM Note: This hybrid contract role is three (3) days in office. Candidates' resumes must include first and last name. Candidate may be required to travel within Ontario at Manager's discretion.

Description

• Technical expertise and coordination of administration, monitoring, management, implementation, and support of desktops, network, and server environments.
• Support Ambulance Communication Centre (ACC) integrated 911 solutions such as CAD, radio, phone, GIS, and paging within assigned ACCs.
• Provide technical subject matter expertise in multiple projects related to Radio, Telecom, Satellite Systems, and Digital Voice Recording and Retrieval.
• Execute and support 911 dispatch centres' emergency COOP activation plans.
• Provide 24/7 on-site and remote support for emergency 911 ambulance dispatching equipment across the province.
• Coordinate administration, monitoring, management, implementation, and support of relevant systems.
• Provide work estimates, capture business requirements, and update business rules.
• Offer technical expertise for multiple technology projects, including Radio, Telecom, Satellite, and Digital Voice systems.

Responsibilities

• Provide senior technical expertise, project leadership, and coordination for diverse IT solutions.
• Advise clients and leverage public sector IT solutions to meet program goals efficiently.
• Possess a technical diploma or degree in electronics technology with extensive practical experience or equivalent.
• Have knowledge and experience with voice/data systems, radio-trunking, P25 standards, and network topologies.
• Analyze results and perform cost-benefit analyses.
• Use basic RF test equipment and understand vehicle electrical systems related to radio installations.
• Understand desktop hardware, PC technologies, network configurations, server OS, and security threats.
• Be familiar with government IT policies, ITIL practices, project management, and business process understanding.
• Understand emergency health services and interface requirements for emergency communications.
• Participate in and assist with IT training and develop training materials.
• Apply operational disciplines, negotiation, conflict resolution, and change management skills.
• Stay current with emerging telecommunications technologies used in emergency health services.
• Perform telecommunications installation, configuration, testing, and diagnostics.
• Interpret and apply relevant legislation such as the Ambulance Act and Personal Health Information Protection Act.

Skills and Experience

Core Skills (40%): Systems analysis, testing, voice/data/radio/telecom engineering, network experience, operational discipline, RF testing.

Technical Skills (30%): Server and network technology, IP telephony, radio technologies, system interoperability, emergency services standards.

Analytics (15%): Project management, analytical tools, multi-project experience.

Communications (15%): Strong verbal/written communication, interpersonal skills, team player, deadline-oriented.

Must Haves

• 5+ years as a systems analyst.
• Experience in critical 24x7 environments and the PSRN project.
• Understanding of emergency health services and ambulance communications.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Information Technology
• Industries: IT Services and IT Consulting