Systems Analyst

Medcan; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in health and wellness is seeking a Systems Analyst for a 12-month contract in Toronto. The role involves collaborating with stakeholders, managing requirements, and supporting application delivery. The ideal candidate will have strong analytical skills and experience with EMR systems. Join a dynamic team that values collaboration and career growth opportunities while enjoying a hybrid work environment.

Benefits

Flexible work-from-home and office options

Access to wellness programs

Recognition through manager recognition and AwardCo prizes

Career growth opportunities

Qualifications

• 3-5 years related work experience.
• Proven experience with business and technical requirements analysis.
• Strong technical skills including databases, SQL, APIs, HTML, CSS, JavaScript.

Responsibilities

• Collaborate with stakeholders to gather requirements for projects.
• Act as liaison between business and development teams.
• Participate in all aspects of the development life cycle.

Skills

Communication

Analytical

Problem-Solving

Customer-Service

Teamwork

Education

College diploma or university degree in business administration, computer science, information systems or finance

Tools

JIRA

Confluence

ServiceNow

Accuro

Salesforce

Job description

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

About Us:

Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.

Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

Join Our Team as a Systems Analyst! Please note this is a 12-month contract position.

Why You’ll Love Working Here:

• Hybrid Office Policy: Flexible work-from-home and office options.

• Coffee and Snacks: Keep your energy up with our delicious onsite offerings.

• Employee Perks: Access to wellness programs like fitness training and other discounted Medcan services and products.

• Engaging Work Environment: Join a team that values collaboration, creativity, and continuous improvement.

• Recognition: We celebrate our employees’ contributions through manager recognition and AwardCo prizes.

• Career Growth Opportunities: We believe in nurturing talent and providing opportunities for professional development and career advancement.

The Role:

The Systems Analyst’s role is to work closely with key business stakeholders, project managers, developers, and testers to ensure the overall successful delivery of solutions to work within the Clinic and Corporation Application Team. The ideal candidate will focus on designing new technical features and implementing systems to meet business requirements, while also supporting existing production capabilities. The candidate can also expect to participate in defining user stories, business process change management, incident management, root-cause analysis, and post-implementation support.

Individuals that demonstrate strong communication, analytical and problem-solving skills, and take accountability and ownership of tasks will be a great fit for the team and position.

What You'll Do:

• Collaborate closely with internal stakeholders including business end users and upstream/downstream technology groups to gather comprehensive requirements related to projects, enhancement requests and problems.

• Work with clinic, back-office, and business leadership to set the near- and long-term roadmaps for Clinic and Corporate applications.

• Acting as liaison between business and development teams, participate in all aspects of development life cycle (scope and requirements, technical design, testing/QA, implementation and support).

• Turn business requirements into technical specifications and other technical documentation (e.g. object diagrams, data transformation, design and operational support documents).

• Work closely with internal development resources as well as third-party EMR vendor contacts to design and test creative and efficient solutions.

• Complete functional and technical requests as well as bug investigations and ad hoc work efforts using a variety of tools including JIRA, Confluence, and ServiceNow.

• Actively participate in improving team processes and workflows, with emphasis on knowledge retention, consistent documentation and intra / inter-team cooperation.

• Assist in the organization and delivery of user acceptance testing and training before application deployments.

• Create desk procedures and training material for client-facing and business users.

What You'll Need:

• College diploma or university degree in the field of business administration, computer science, information systems or finance.

• Three to five years’ related work experience.

• Previous experience using Accuro or similar EMR systems

• Knowledge in any Finance and HR applications, Workday is a nice to have

• Exposure to Salesforce is an asset

• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.

• Ability to oversee the design, development, and implementation of software and hardware solutions, systems, or products.

• Strong technical skills, including experience with databases and SQL, APIs, and web technologies such as HTML, CSS, and JavaScript. Additionally, experience with data integration and migration is highly desirable.

• Experience transitioning from legacy systems to new cloud-based systems.

• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.

• Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required.

• Able to exercise independent judgment and take action on it.

• Excellent listening, interpersonal, written, and oral communication skills.

• Logical and efficient, with keen attention to detail.

• Demonstrated customer-service mindset.

• Ability to effectively prioritize and execute tasks while under pressure.

• Experience working in a team-oriented, collaborative environment.

This is a full-time, 12-month contract position working 40 hours per week based on business needs between regular office hours Monday to Friday 9:00am-5:30pm. Our downtown Toronto office is conveniently located at 150 York St., which is nearby St. Andrew station or a 10-minute walk from Union Station!

Ready to Apply?

If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.

Diversity, Equity and Accessibility:

Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.