Systems Administrator Sr - Workload Automation (control-M)

Fidelity International; Toronto; Hybrid; CAD 105,000 - 140,000; Full time

Job summary

Fidelity Canada is seeking a Systems Administrator Sr - Workload Automation to join a hybrid work environment supporting 24x7 operations. The role emphasizes Control-M administration, scripting, and strong problem-solving across production and DR environments.

The candidate will collaborate with internal/external partners, maintain documentation, and ensure SLAs are met while driving innovations in automation and security. A Bachelor’s degree with 3–5 years of relevant experience is required.

Qualifications

• Bachelor's Degree with 3–5 years in technology including workload automation.
• 3+ years in administration of automation technology.
• 3+ years in batch management administration.

Responsibilities

• Provide 24x7 support with specialized problem-solving skills.
• Lead standardization and second-level problem analysis for incidents.
• Prepare and update documentation for the supported environment.
• Monitor service SLAs and coordinate with Project Managers and IS management.
• Influence best practices and ensure secure, resilient infrastructure.

Skills

Control-M administration

Scripting

Disaster recovery

Vendor management

Problem solving

Communication

Education

Bachelor's Degree in Computer Science / Engineering / Information Systems

Tools

Control-M

Job description

Job Description Position: Systems Administrator Sr - Workload Automation (control-M)

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement. Current work authorization for Canada is required for all openings.

Company Overview

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Position Overview

The Systems Administrator Sr - Workload Automation member will work in a team environment responsible for providing 24x7 support with specialized problem-solving skills. They will analyze business plans, research, certify, test, and implement moderate to highly complex technology and business-related initiatives. The Systems Administrator Sr will play a major role in the administration and deployment of most Fidelity technology projects.

What You Will Do

• Represent the department in cross-department projects and offer consulting services as necessary.
• Is a subject matter expert for the department.
• Provide updates and status reports to management.
• Analyze information and clearly articulate recommendations in a timely manner.
• Research new ideas and technology innovation solutions to enhance the current environment.
• Support the production and disaster recovery environment and provide leadership for standardization and second level problem determination and analysis.
• Provide leadership to staff and create support documentation for the team.
• Implement procedures to ensure resiliency of supported infrastructure.
• Timely response to alerts outside of business hours and provide updates to manager.
• Liaison with internal and external partners to resolve difficult day to day problems in a timely manner.
• Monitor systems and applications daily to ensure service SLAs are met.
• Provide reports to Project Managers and IS divisional management on progress of projects, addressing and recommending alternative solutions to complex issues during the course of projects.
• Prepare and update documentation on the supported environment on a regular basis.
• Ensure project deliverables, targets and dates are met.
• Influence best practice and standards.
• Prioritize and address issues in a timely manner and update the manager.
• Ensure supported infrastructure, hardware, software, and components are in good working order.
• Ensure the supported environment is secure, resilient, and recoverable, accounting for redundancy of critical infrastructure.
• Review service level agreements and adjust as business needs dictate.
• Develop innovations or improvement that will result in significant enhancements to current methods, procedures, and policies.
• Take prompt action in addressing problems thereby minimizing system outages and business impact.
• Ensure copyright laws are adhered to, and software licensing is tracked and accountable.
• Ensure supported infrastructure is properly documented and design changes are reflected in the documentation to aid in future modification and assist in DR planning.

The Expertise You Bring

• Strong knowledge of Control-M administration, maintenance, and support.
• Experience with managed file transfer solutions.
• Strong scripting skills.
• Excellent knowledge of computer operations methodology and standards.
• Excellent knowledge of distributed operating systems, database technology, backup and recovery solutions and disaster recovery procedures.
• Effective communication and project management skills.
• Ability to learn and implement emerging technology.
• Ability to analyze business requirements and provide solutions as they relate to the department.
• Ability to manage and prioritize multiple competing initiatives efficiently and effectively.
• Strong mentoring and coaching skillset.
• Vendor management experience.

We are in search of a candidate with the following:

• Bachelor's Degree with a minimum of 3-5 years’ experience in technology including workload automation.
• 3+ years’ experience in administration of automation technology.
• 3+ years’ experience in batch management administration.

Education and Experience

University Degree, preferably in Computer Science, Engineering, Information Systems, or equivalent work experience or equivalent experience.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow. For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus: A competitive annual range of $105,000 to $140,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions of the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer.

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People
• Great Place To Work® Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) - Best Place To Work
• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer Designations
• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team

About Us

Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their professional careers. To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there’s no limit to what you can accomplish here. We’re excited you’re considering Fidelity for your career plans.

The Search Jobs section is your online source for job opportunities at Fidelity. Using our site is simple - just take a few moments to create an online profile for your ideal job. Your profile is then automatically matched to open positions and you are notified via e-mail each time a match is made. Or, if you prefer, you can search our list of jobs before registering with us.

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail]

Fidelity respects the privacy of your information. Click for a detailed data protection and privacy statement .