Systems Administrator Operations Support 0132-2415

Foilcon; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative IT services firm is seeking a Systems Administrator for Operations Support. This hybrid role involves managing user access, performing backups, and overseeing daily operations. You'll be responsible for administering the SCOM platform, optimizing resource utilization, and integrating monitoring solutions. With a focus on collaboration and problem-solving, you'll work in a dynamic environment where your contributions will enhance system performance and reliability. If you have a passion for technology and a knack for troubleshooting, this is the perfect opportunity to advance your career in a supportive team setting.

Qualifications

• 3-5 years' experience with SCOM and Active Directory.
• Experience in Infrastructure and monitoring tools.

Responsibilities

• Administer System Center Operations Manager (SCOM) tasks and perform upgrades.
• Integrate with OpenText Operation Bridge and deploy custom monitoring.

Skills

User Access Setup

Backup and Recovery

System Operations

Analytical Skills

Problem-Solving

Communication Skills

Interpersonal Skills

Tools

Microsoft SCOM 2022

PowerShell

Azure Backup

OpsBridge

Grafana

Ansible Tower

Terraform

Job description

Systems Administrator Operations Support 0132-2415

Join to apply for the Systems Administrator Operations Support 0132-2415 role at Foilcon.

Note: This hybrid contract role requires two (2) days in the office. Candidates' resumes must include their first and last names.

Description

This role involves providing systems administration and operations support, including setting up user access, managing user profiles, performing backups and recovery, and overseeing daily computer systems operations.

Responsibilities include performing software upgrades, applying patches, interfacing with customers to implement requested changes, monitoring workload trends, and optimizing computer resource utilization.

Additional duties involve maintaining, configuring, installing, and supporting client systems and networks, with a focus on Microsoft SCOM 2022 administration.

Key Responsibilities:

• Administer System Center Operations Manager (SCOM) console tasks.
• Perform migration and upgrade of SCOM Management Server, Gateway Server, and agents.
• Integrate with OpenText Operation Bridge for event, topology, and metrics exchange.
• Deploy custom monitoring for various systems including Active Directory, MS Exchange, DNS, SQL, F5 devices, storage devices, and Citrix NetScaler.
• Develop PowerShell scripts to automate SCOM tasks.
• Implement SNMP and agent-based monitoring for servers and network devices.
• Create custom management packs, policies, and rules for enhanced monitoring.
• Support the SCOM platform, including creating monitoring and notification rules.
• Manage SCOM console security, apply patches, and develop custom Management Packs as needed.
• Deliver SCOM views via Remote Desktop Web Access, generate reports using SSRS, and troubleshoot related issues.
• Perform daily troubleshooting, agent issues resolution, event log analysis, network troubleshooting, script updates, and maintenance activities.

Required Skills:

Experience with user access setup, backup and recovery, and daily system operations. Familiarity with operating systems, hardware platforms, information retrieval packages, communication protocols, middleware, and gateways. Strong analytical, problem-solving, decision-making, communication, and interpersonal skills. Proven team player with a track record of meeting deadlines.

Preferred Skills:

• Server and Active Directory administration experience.
• Knowledge of backup, restoration, and archival processes (Azure Backup experience is a plus).
• Exposure to monitoring solutions like OpsBridge, Grafana.
• Experience with automation platforms such as Ansible Tower, Terraform.

Must-Have Qualifications:

• 3-5 years' experience with SCOM.
• 3-5 years' experience with Active Directory.
• 3-5 years' experience in Infrastructure.
• 3-5 years' experience with monitoring tools.

Additional Details:

• Seniority Level: Mid-Senior level
• Employment Type: Contract
• Job Function: Information Technology
• Industries: IT Services and IT Consulting