Systems Administrator, Business Applications

Agnico Eagle Mines Limited; Val-d'Or; On-site; CAD 70,000 - 90,000; Full time

Job summary

Agnico Eagle Mines Limited in Canada is seeking a Systems Administrator for Business Applications (VAL00200) to support and administer critical enterprise systems across the organization, reporting to the Global Applications Specialist within the Information Technology Department.

You will respond to user requests, apply patches, manage server access, coordinate upgrades, troubleshoot, write SQL queries, participate in data integration, DR processes, and collaborate with vendors and internal

Qualifications

• College Diploma in IT or equivalent required.
• 5 years of experience in a related field.
• Ability to work in a fast-paced environment supporting business-critical systems.
• Strong analytical and creative problem-solving abilities.
• Knowledge of application architecture, systems analysis, design, requirements, testing and end-user training.
• Proven ability to troubleshoot complex issues and translate technical requirements to business terms.
• Ability to maintain confidentiality and provide strong customer service.
• Adaptable and able to learn a broad range of business systems.
• Strong organizational skills to manage priorities and meet deadlines.
• Proficiency in English for collaboration across Agnico Eagle sites.

Responsibilities

• Respond to support requests for enterprise business applications systems.
• Keep systems up to date with patches and fixes.
• Manage server access (role-based security).
• Ensure changes are tracked and SOX compliant.
• Coordinate major upgrade activities.
• Troubleshoot, modify configurations and implement improvements.
• Prioritize incidents using Helpdesk system for tracking and resolution.
• Participate in ETL and data integration activities; validate data.
• Write and maintain SQL queries for troubleshooting and reporting.
• Monitor data flows and interfaces between systems and reporting platforms.
• Implement and test disaster recovery processes.
• Participate in decisions on applications and upgrades.
• Assist in implementing new software when required.
• Prepare and maintain system documentation.
• Collaborate with vendors, consultants, and internal teams on incidents and projects.

Skills

Analytical thinking

Problem solving

English communication

Team collaboration

SOX compliance

Education

College Diploma in IT

Job description

Job Description - Systems Administrator, Business Applications (VAL00200)

Systems Administrator, Business Applications (VAL00200)

What does Agnico Eagle value?

At Agnico Eagle, our values never waver. We believe in trust, respect, equity, family and responsibility. Why? Because they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness to build those skills and make a meaningful contribution to our company. And, we value your commitment to treat every person on our team with respect, helping us to operate safely, protect the environment and make a positive contribution to our local communities.

About Our Operation

Canadian-based and led, Agnico Eagle is Canada's largest mining company and the second largest gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects. Agnico Eagle is a partner of choice within the mining industry, recognized globally for its leading sustainability practices. Agnico Eagle was founded in 1957 and has consistently created value for its shareholders, declaring a cash dividend every year since 1983.

The Support and Development Center provide services to Agnico Eagle's various Canadian and / or international mining operations in a variety of areas, including administration, financial services, IT, supply chain, human resources, communications, construction as well as technical services (geology, engineering, metallurgy, infrastructure, marketing, innovation, and digital transformation).

Your Next Challenge:

Reporting to the Global Applications Specialist, you will be part of the Information Technology Department. You will providesupport andintegrationinsightacrossadjacent business systems and be responsible for managing & administrating the critical business applications systems across the organization.You will ensure that objectives are met while promoting and respecting Agnico Eagle's values, the health and safety code of conduct and the environment.

• Respond to support requests from the users for various enterprise business applications systems;
• Keep all systems up to date with recent patches and fixes;
• Manage server accesses (role based security, segregation of duty);
• Ensure all changes are tracked and follow the SOX compliance standards;
• Coordinate all major upgrade activities;
• Troubleshoot problems and find solutions, modify configurations and implement improvements to the systems;
• Prioritize support activity and incident resolution based on competing business requirements with full use of Helpdesk system for event tracking and resolution;
• Participate in ETL and data integration activities, including validation, reconciliation and issue investigation;
• Write and maintain SQL queries to support troubleshooting, data validation, reporting, reconciliation and ad hoc analysis;
• Monitor recurring jobs, interfaces and data flows between systems, reporting platforms and data environments;
• Implement, test and maintain disaster recovery processes;
• Participate in decision making for business applications systems, installations, upgrades;
• Participate in implementing new software when required;
• Prepare and maintain system documentation for future referral;
• Collaborate with vendors, external consultants and internal teams on incidents, enhancements, upgrades and project delivery.

What You Need to Succeed

• College Diploma in a program related to Information Technology or equivalent;
• 5 years of experience in a relatedfield;
• Ability to perform effectively in a fast-paced, high-pressure environment supporting business-critical production systems;
• Knowledgeable analytical and creative problem-solving abilities;
• Knowledge in application architecture, systems analysis and design, requirements analysis and definition, development methodologies, installation and maintenance of applications, systems and user acceptance testing and end user training;
• Proven ability to troubleshoot complex issues and resolve problems in a timely and efficient manner
• Ability to translate complex technical requirements into practical business terms for diverse audiences;
• Ability to maintain confidential user information;
• Ability to show strong customer service orientation working in a collaborative environment;
• Adaptable and versatile, with capacity to quickly learn a broad range of business systems
• Strong organizational skills and ability to manage competing priorities to meet deadlines and deliver results;
• Proficiency in the use of the English language as you will be working in collaboration with other Agnico Eagle sites where English is the primary language.

Your Work Schedule:

Schedule: 40 hours per week, from Monday to Friday.

Workplace: Possibility to work in one of AEM's offices closer to your residence in Rouyn-Noranda, Preissac, or Val-d'Or, QC.