System Support Technician Logistics (SSTL) Student

Position Type:
Temporary - Temporaire
*

Closing date:

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.

We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls.

The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance.

Reporting to the Manager of Logistics, Facilities & Materials Management, the System Support Technician Logistics (SSTL), Student, is a key part of a team that provides all EHS system logistical support requirements; designed to give optimal customer service and patient care. The SSTL Student will assist and provide general repair and property maintenance to Provincial Paramedic Base Stations and support the distribution of Regional Paramedic Base Station medical supplies and equipment.

Each SSTL Student is accountable to exercise the highest standards of cleanliness and maintenance available in the industry. The Student Technicians are expected to conduct themselves in a safe and prudent manner. The SSTL Student will be largely responsible for ensuring all Paramedic Base Stations and Posts are in good general repair and that property maintenance is of a high standard. The SSTL Student, when required, will assist in stocking medical supplies and equipment and ensure all Stations are kept in an optimum safe and operational condition at all times in accordance with policies and procedures as stated by EMC and EHS.

As an employee of EMC, we are accountable to our patients and co-workers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace. On a scheduled, rotational basis, the SSTL Student may be required to work shift work inclusive of weekends and holidays providing mobile support to designated operational regions, as required.

Duties and Responsibilities:

• Operates all system vehicles in accordance with all policies of EMC and EHS.
• Maintains and ensures proper documentation for all EHS supply chain, materials management, and Facility Inspection aspects of the position as directed by the Manager, Logistics, Facilities & Materials Management.
• Materials Management assists in ensuring all paramedic supply Stations including designated hospitals are kept stocked as per established "min/max" inventory supply levels.
• Assists in inspections of Paramedic Base Stations for noted deficiencies and completes general light facility repairs, maintenance, and property grooming as directed.
• Complies with all existing EMC System Support Safe Work Practices (SWP's) as well as all other Company Policies/Procedures and Processes.
• Completes required Paramedic Base Station Facilities general repairs which includes but is not limited to station cleaning, painting, property maintenance, lighting repairs, and general maintenance requirements.
• Ensures the Logistics system vehicles are inspected, operator maintained, stocked/equipped, and in a ready state in accordance with EMC System Support Policy/Procedures and Processes at all times.
• Conducts logistic vehicle cleaning required to the vehicle interior or exterior in accordance with proper decontamination policies if and when required.
• Conducts and assists ongoing cleanliness of the Logistic Central or Eastern Stock Depot during scheduled shifts.
• Practices good hygiene and demonstrates socially accepted skills and graces when interacting with vendors, colleagues, paramedics, and any member of the general public.
• Performs other such similar, comparable, or related duties as may be required or assigned.
• Takes instruction and direction operationally from the Manager, Logistics, Facilities & Materials Management or designate.
• May be required to periodically back-fill the Fleet System Support Technician (SST), if and when required.

QUALIFICATIONS AND REQUIREMENTS:

Education/Experience:

• Minimum Grade 12
• Ability to complete and retain a class 5 Nova Scotia Drivers' License in good standing with a clean Drivers Abstract.
• Possesses WHIMIS, First Aid, Transportation of Dangerous Goods (TDG) certification, or a willingness to obtain and maintain.

Knowledge & Skills:

• Effective oral and written communication skills.
• Microsoft Office - Word, Excel, and Outlook.
• Displays good decision-making skills and takes initiative.
• Familiarity with small engine machines such as gas or electric powered push lawnmower, weedwhacker, and pressure washer would be an asset (will be trained).

Physical Requirements:

• Irregular work schedules, shift work, and overtime as needed.
• Work environment includes paramedic Base Station, hospital, Fleet/Logistics Centers, and remote areas.
• Class 5 License - Operation of oversized vehicles - pick-up truck, panel/cube van would be an asset.
• Adverse weather conditions, working for long periods in the sun.
• Standing for long periods of time, periodic long stretches of sitting/driving.
• Lifting of minimum 13.5-22.5kg (30-50lbs).

Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives, and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, and persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.